Bedrooms 3, Bathrooms 2, Sleeps 6
- english, french, swedish
Not happy with furniture
Furniture was unpainted, the sliding door was off track, and there was hair on the floor of the bathroom
The sliding glass doors worked before and after his visit so we are unclear about how this one time event arose.
The area underneath the television had an area which had a lighter finish than the remainder of the unit. We apologize for not looking under the television.
We were not advised of any cleaning issues, and if we had been aware the cleaners would have returned.
This guest had complained that the home was not what he expected and requested a refund over and above the promotional rate he accepted.
This place was good for what we needed it for. But All the beds could use updating not very comfortable. Especially the bed in the master bedroom that very squeaky. There wasn't any extra toilet paper or any cleaning supplies really. The pool was too cold to use but again the place was fine for what we needed it for which was a place to lay our heads down at the end of the night.
We changed all the mattresses about two years ago so they don't need to be updated. We bought mattresses that we think would please as many of our guests as possible but it's not easy since some prefer harder mattresses and some guests prefer softer ones.
Our house is a self catered house and we supply a start kit with some essentials (trash bag, toilet paper, laundry detergent etc) but if a guest needs more, they have to get extra supplies themselves. This guest stayed in our house in November and the the pool water is cool at this time of the year. I cannot do anything about the weather.
Our family vacation
We enjoyed our stay, the location was central to all the parks and stores needed to complete our stay. We had a small issue with the screen over pool not being in place to keep out bugs but I contacted the property manager and they had it resolved the very next day . Thank you, enjoyed our stay
I amm glad you enjoyed your stay. Sorry about the bugs, it's Florida but we do our best to keep them out. Pest control comes out to our house regularly.
Perfect for our family vacation. 20-30 minutes away from all major attractions. Great communication with property owner.
Overall a very good place to stay. Price was very reasonable. Although not BOOM right in the middle of all the Disney/Universal attractions, it was a short 20 to 30 minute drive. Place is as nice as advertised. Only downfall is the the Master's bed and the 2 twin beds were not very comfy. The other bedroom was. It was nice having a TV in each bedroom and it had Netflix and Roku. Overall, great place. If I come back to the area, would definitely consider that place again
Excellent vacation home
The home was great, but on three occasions we had unexpected strangers, maybe if we were informed as to what was going on with the home we would've felt safer. In any event the children loved the house and the pool and was happy, so thank you.