Beachwoods Resort, 1 bedroom, 2 bathrooms, sleeps 4 maximum
Beautiful decor but terrible customer service!
We arrived early and they let us check in. Our room was supposed to be ready at 4. After calling and calling the front desk multiple times for updates finally the room was ready at 7:30! We got no compensation, my family and i just wanted to take a shower and go out to dinner. By the time we got our room and showered a group of 7 everything was closed already. The manager never called or answered my concerns. I will never stay at their resorts again!!!
The location was wonderful. Surprisingly it was right behind Wal-mart but once you entered you didn't realize where you were. The staff was helpful, the apartment clean, easy access to the gym, pool, and hot tub and all were in good condition and well cared for. It was quiet and since you had to pass a guard shack to gain entrance it felt very secure.
We had 2 complaints while we were there. First of all the VRBO photos make it appear that we were renting an apartment with 2 bedrooms and both would have at minimum full size beds. What we got was a master bedroom with a king bed and on suite bathroom and then upstairs was 2 twin beds but no bathroom at all. The other issue was that there was NO wifi. I called the front desk and was told they were in the process of running the fiber optics for it so hopefully that won't be an issue for future visitors. I'd recommend the place to folks with kids, a girls getaway, or a couples getaway. We were in an upstairs apartment so if stairs are an issue for you be sure to request downstairs. Overall a pleasant stay, nice place, and great staff.