100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Adorable 1 bedroom space
Great property, super cute and clean, with easy access to transportation around the city. Owner provided all necessities and more and was very helpful and responsive. Would love to stay again if I’m back in the area.
The property needs a deep cleaning. On the surface everything appeared clean but the more you looked around you see a lot of room for improvement. Another strange thing is that the property owner had a book on the coffee table that had pictures of every item in the property and you were expected to check to make sure that everything was in the apartment. The property owner did allow us to drop off our bags early which was much appreciated. Also I did not get the information about there being no cable service until right before we went on our trip which was disappointing. My sister was eventually able to get on Direct TV so we could watch TV but the internet service was not that great and the picture kept stalling. Also we had to ask for clean towels every day. I would have thought that would have been an automatic service. The plus side was it was very close to the bus and subway so catching a ride somewhere was very easy. Overall it was OK but not that great. I probably would not try booking an apartment or house again. This was our first time trying this type of housing and we will probably stick to hotels in the future. We also checked out a day early.
We did not dismiss this person's review. We did however take a look at the apt & found some minor things. Nothing will ever be clean enough for this person. A check on our reviews speaks for itself. There was a lot of rain that week, so the internet could've been spotty at times. We have no control of that. On our check-in instructions we offer extra towels & sheets. Those were provided. That said, this is not an automatic service even in some hotels. It must be requested. Some people expect a level of cleanliness & service that hotels give due to the teams of people operating in the hotel. This is a lived in home. The customer was given the opportunity to let us know if there were any issues. Had she, they would've been addressed immediately. This customer is correct. perhaps she should use a 5 star hotel from now on.
The Best Getaway Ever!
From the time I first saw this lovely apartment online, I knew it was the place for us!! Everything was so convenient! We were able to find everything we needed for our stay! We cooked breakfast almost every day. We made several trips to the corner deli for bagels! Our hostess was only an email or phone call away. We would love to return to this cozy apartment someday soon!!
Always pleasant coming to Harlem. Sonja was great answered any concern I had and was very attentive when needed. Thanks for everything Sonja.
Well equipped, spacious and comfortable apartment in an old brownstone house. Good location in Harlem. Responsive and helpful host.
Fabulous location & apartment
Stayed here for 5 nights and loved it. Easy walk to the subway & loads of good places to eat nearby. The apartment was bigger than it had looked in the photos & was really comfortable. So much better than just a hotel room. Would not hesitate to book again. Sonja was really responsive to our questions & very helpful.