Classic Double Room
Algilà Fes Riad Medina Charme Hotel
Algilà Fes Riad Medina Charme Hotel
Our stay at Agilà Fès was well taken care of. The staff members are extremely helpful and attaintive. The hotel rooms are very clean and have air conditioning. Highly recommended!
Thank you for the compliments on our riad and for the nice review you shared about the quality of our service. We always do our very best to offer to our guests the most charming and nice holiday, so they will remind us and Morocco as a dream experience. Maybe another day.... or in another time?! All the best. Manager
Nice hotel in the middle of old town
We had a great time
The hotel is in the middle of old town the staff were great and the roof top was excellent
Dear Fathi, Thank you very much for taking the time to review our property and your valuable review. We are delighted that you found beautiful and great location. It's always a pleasure to meet new guests and to share what this city is. Best regards Manager
Worst location ever.
I booked 6 nights at this hotel and read all the information provided to us on expedia. They forgot to mention the fact that 1 no cars could reach the hotel because the roads where too narrow so if you have bags good luck walking uphill with them. 2 the street that took us to the hotel had no lights so have fun sleeping early at night. 3 the hotel is not in walking distance of any amenities and I mean nothing. I decided to leave the hotel and booked another one for my stay. I explained to the hotel manager that there was missing information on expedia and I asked for my money back which I got non of. Worst experience ever.
Dear Mr. Yousef, We always take into consideration our guests feedback which allow us to ameliorate. some people don't imagine the damage they can cause leaving a bad comment just because they didn't read the facility description. Please note that all descriptions of all riad/hotels on Expedia are written by the platform itself not by the structure. We do not have the full power to change the description of the facility. we hope that other potential clients will evaluate correctly your comment and our response. Our riad, as nearly all riads in Fez, does not have a parking at the entrance, as we are located in the medina where cars are not allowed. Most of the best riads are located within walking minutes from us as we are in the best location as many other clients have noted.To avoid problems, upon our confirmation of any booking, we inform all our guests that the Medina of Fez is a pedestrian area, Algilà Fes is located 5mn walk from the nearest parking lot. in case of need we organise a porter for suitcases. You said the streets do not have lights, how do you know this? you arrived around 3.00 pm and got out an hour later. In addition it is not true because all the medina of Fez is very well lit. It's a very safe area and night light is even to strong everywhere, as you can read on other comments and well explained on guides!! We have received many written positive feedback and congratulations from our guests concerning the position and service of our riad. Finally, your booking is prepaid and according to the booking policy the room rate (reduced) was totally non-refundable as clearly stated in the text you found in your reservation. On our part, we respected what was mentioned on the cancellation policy. Warmest regards Manager
Riad plein de charme.
Personnel attentif et serviable. Décor de charme.
Très bonne situation.
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience au Riad Algilà Fes. Nous sommes vraiment ravis que vous ayez apprécié votre séjour parmi nous. Votre satisfaction est la plus belle des récompense pour notre équipe. Nous espérons vous revoir très bientôt parmi nous Avec nos plus cordiales salutations. Houda - Manager
très bon accueil, à proximité des commodités
C'est un emplacement idéal pour passer une semaine à Fes. L'équipe saura vous renseigner pour vous proposer des excursions qui agrémenteront votre séjour dans la région.
Cher Monsieur Michel, Un grand merci pour votre passage et pour avoir pris le temps de mettre cet avis sur le site! Chacun de nos nouveaux hôtes sont toujours une source d'enrichissement humain. Bien à vous Manager
Séjour très agréable dans un Riad plein de charme
Nous sommes restés 4 nuits dans 3 chambres ( 5 personnes)
hôtel très bien situé dans la Médina; accueil parfait ; personnel d'une extréme gentillesse et d'un grand professionnalisme
les chambre sont très bien décorées, confortables, calmes et fraiches comme il convient;
le petit déjeune était a la fois copieux, délicieux et original ( marocain)
Nous avons diné un soir le couscous était succulent
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience au Riad Algila Fes. Nous sommes vraiment ravis que votre séjour fût des plus agréable et surtout à la hauteur de vos attentes. Nous serions ravis de pouvoir vous accueillir de nouveau lors d'un prochain séjour. Bien cordialement Manager