The property is fairly nice and seems to be updated. Some of the faucets are old as well as the shower. I feel a bit overpriced due to those reasons. Also, it was hard to find out how to get to the lobby from the skyway via the ramp, as you cannot access the elevators without a room key. The lobby does not feel like a hotel. The lobby could use a more welcoming and professional feel. The staff was nice.
Very Comfortable and Convenient
Very nice staff and clean and comfortable room.
Right across the street from the shopping center and restaurants-no need for traveling in a car.
Perfect for what I needed
Very comfortable space. Directly connected by sky bridge system to Mayo buildings and Civic Center. Far superior to staying in a random hotel room.
Clean and convenient
A nice condo with easy access to Mayo. There is a parking ramp across the street.
Clean, quiet, great!!!
This is the perfect place to stay in Rochester. Close to Mayo and a lot of great dining and shopping. So clean!! Staff is excellent!!! You will not be disappointed with the Broadway Plaza.
So much nicer than other area hotels!
We got in late so we had to call the number on the desk, but they came quickly. The room was spacious, well furnished and clean, with the exception of the windows that were covered in smudges (obviously forgotten by housekeeping). My husband enjoyed the exercise facilities and didn't complain about them (which is actually amazing). Our view was very nice as well. Overall, it's the nicest place we've ever stayed in Rochester.
Thank you for your comments Courtney! We are glad that you enjoyed your stay at Broadway Plaza.