We were very happy with Phoenix I complex. Great location, nice lobby with a front desk employee on hand during the day. Lovely outdoor heated pool and nice hot tubs, excercise room, sauna. However the indoor pool is in Phoenix III, and it is small, mainly for swimming laps.

This unit leaves much to be desired. The view is amazing, & there are 3 HD TVs. However, there are many things that need attention. When we arrived I called the rental agent to make him aware of some scratched up walls, etc. so we wouldn't be held responsible. He then told me the dryer didn't work, & he would try to have someone out the next day. I was frustated w/this because he knew we were arriving that day, & the condo had been vacant prior to our stay. The repairman came the next day & had to order a new panel. They did put a rush order on it, & a week later we had a working dryer. There were no stoppers for either bathtub. One attempt was made to replace them, but they didn't fit so that was the end of that. Don't expect to take a bath! The patio lounge chair is cracked & needs replaced. The mattresses in both bedrooms need replaced. We did flip the king mattress which helped a little. Doorstopper on front door needs repaired. It won't stay open which makes it difficult to unload luggage, groceries, etc. The furnace area and furnace were very dirty. The filter was replaced upon our request, but this is an indication of how "clean" the propery actually was upon arrival, and we expected a clean condo for the amount we paid for a "cleaning fee." The patio screen door needs replaced. You can't have the door open in the evening because bugs will come in which defeats being able to listen to the Gulf in the evening. The bathtub shower handles are loose in the guest bedroom and need maintemance. This is a bare bones condo. No laundry basket, no potholders, 1 tea towel & dishcloth, no extra bedding. The exhaust fan does not work in the master bath. Dishwasher racks stick, and the refrigerator in next to the wall so you can't open the door completely or use the inside drawer.

I'm sure there are some lovely units that are well maintained in this complex, but this one needs a lot of attention. I was disappointed by the other reviews which were very misleading. We loved Orange Beach, but will try another condo next time.