100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
We had a great stay. David was very helpful and we ate an Italian restaurant that he recommended that was delicious. Overall a great stay.
Convenient but needs updating
The house is super close to Niagara Falls and in a safe neighborhood. It is an older house but it’s clean. The bath towels seemed as old as the house and there were no washcloths or soap. Some light fixtures were only bulbs with no cover and some of the blinds needed replacing. All relatively easy and inexpensive fixes, some that had been addressed in previous reviews but not fixed.
Really needs a good clean and update
Firstly communication - the owner sent us a document with information, mainly rules about our stay and requirements for our stay. We made contact asking about transportation from the station or taxi numbers. Didn't really help just said taxis are waiting. This wasn't correct at the time we arrived but Amtrak ordered one. When we asked about entry code about a week before we got "2 days". We didn't have it as we were travelling and requested it and got the rules document again & no code. We finally got info a couple of hours before we got there luckily we had access to wifi.The property is nice and spacious but needed a clean and updated. E.G. your socks got filthy walking about and you have to remove shoes (rules). The kitchen was grubby, under the sink smelled of damp. As it was empty I wondered if this was a known fault. The accommodation sleeps 5 but there were 7 coat hangers. Plates are a mis match, looks like left overs from other sets, some plastic and paper. We never got 2 of the rings to work on the hob. The bathroom was dirty, full of hair in the sink trap. The towels were small, thin had large holes. The bed was uncomfortable and creaked, if 1 moved the other woke up. There was little information available to guests, we left bus timetables behind. The house is not really near anything, we're used to European letting where folks leave essential supplies, but we would have paid for milk, water, bread and a few beers given our late arrival and no transport. It says coffee is available and an assortment of teas, we found one tea bag, we had our own. Overall you got the feeling that you were just a money tree and needs weren't considered. Top tip don't use the kettle, the water tasted like mould, we used a pan.
Check in issues
Pillows and towels need to be upgraded. I would recommend contacting the owner a few hours before check in; we couldn’t get in until 5pm. We had to wait outside for 40 min waiting for the owner. Great location.
Good location in a quiet neighborhood.
David was a wonderful host. Great communication prior to our visit, and he was very helpful once we arrived with lots of brochures in the apartment as well as personally providing local restaurant recommendations.
The apartment is about 3 miles from the Niagra Falls Park. An easy drive and the Falls are fabulous with lots of areas to view the falls and walk around the park. Plenty of parking in the area made it easy to access the park.
Great host and perfect house
David was always available if we needed anything. House was perfect for my family. The neighborhood was quiet and safe. I would recommend this property to anyone who is in the upstate NY area on vacation.
our property, unlike alot of others is located in one of the best neighborhoods in Niagara Falls. Before you book, please know where your accommodations are located. Best wishes, travel safely.