Superior Room, 1 Queen Bed
Villa Tea Fields
Villa Tea Fields
A bit of paradise in a fabulous setting
The staff couldn't have been more attentive, loved the free walking tour around the plantation
Tea avavilbe at anytime - complementary and also free bikes had a lovely bike ride around the lake etc thanks for a fab stay
Not as advertised and massively overpriced
First of all the staff who worked here were superb. Very friendly, helpful and polite at all times and they did everything they could to make our stay enjoyable.
Unfortunately I would say this is one of the most over-priced hotels I have ever stayed in. We booked what was advertised as a 'superior villa' which turned out to be just a normal room (queen bed) with a fairly average shower room. When I tried to complain to the sales rep over the phone about the mis-advertising he claimed the only thing he could do was cancel the whole reservation (this was at 5:30pm in the evening after we had been driving for hours to get there). When I asked if we could just cancel the 2nd night so that we had time to book somewhere else, he refused.
For the same price we stayed in some absolutely fantastic hotels elsewhere in Sri Lanka. The owners clearly spent money for a professional photographer which made the rooms look as good as they possibly good (look at my photos) - the reality was quite different. Clearly not much of the money goes into updating and renovating the place. Our 'view' of the tea fields was actually another building just next door (where there was also noisy building work going on while we stayed there).
The location isn't ideal either - quite far out of town and from restaurants etc.