2 Bedrooms Apartment, City View
Additional fee charged
As there is no staff showed up when we checked in, but a phone called and requested us to pay 800THB cleaning fee right after we arrived, what confused us is : 1) It was NOT noted when we booked the hotel from Expedia. 2) There was a note in the room in written that: free cleaning per stay, the apartment will be clean when we leave, extra will only be charged if we want extra cleaning during our staying.
And there was nobody showed up during our staying.
May I know why the fee was NOT informed when we booked the hotel? If additional is charged, why there was no daily cleaning during our stay as it was noted on their written note?