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Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Canceled bookings will not receive a refund
The house was nice but was not clean, garbage under beds, bed linens were dirty, stained, walls were written on, pool was not clean, Jacuzzi did not work, broken items , pool fence was not up when we arrived and we were instructed to put up fence, we basically had to clean everything before using them. I called property manager and Michael said not to worry about things, that the bed linens were not washed everytime only bed sheets were washed and changed everytime. Gross! The pool guy came to check the Jacuzzi and it worked for 1 minute and stopped working again. Not a big deal as we were not there very much. Very nice house but it really needs more TLC. The house is not being cleaned properly, a lot of broken items, vases, fridge, 1 blender didn't work, shower knob was wobbly, curtains were ripped, walls were written on, garbage under beds, beds were dirty stained, pans were scratched up. I did take pictures as I do not want to be held responsible for the damage. I also showed Michael all the damage.
thanks very much for stay!
The bed sheets are washed every single changeover. Washing and changing of bed sheets is one of the most important things the cleaners do for each cleaning, it is strictly done each and every time and is inspected by local management company each and every time as well.
We have asked the cleaners to pay more attention to other details in the future. As clearly indicated in the check in information, you should call local management immediately if you are not satisfied with the cleaning or have any issues with the house after checking in. Though it is our responsibility to keep the house in top condition, we are not able to help with any specific issues you have if you do not contact local management to let them know.
This was a great house. It had plenty of space for me and my family. We loved the pool we stayed in it all night playing volleyball. The property manager was nice and prompt. When i come back to Kissimmee i would book with them again.
so glad to have you and your family for the stay! Please be sure to let us know when you come again!
Great space for the price.
Some of the furniture needs repair, but it’s a good space in a great location and very affordable.
thank you so much for the booking and your review! we are getting upgrades! Look forward to hearing from you next time!
We stayed for 4 days with little issues. We had a great time. Would recommend to others
It is our pleasure to have you!
House was very efficient for ten members of a family. Children loved the swimming pool and the pool table. Family competition was ongoing for a few days. Very relaxing accommodation s.
House was not clean upon arrival and two of the guests could not sleep in their room due to a baseboard with mold . Not all bathrooms were working, I have stayed in this resort before and was disappointed with the quality of the house
Very sorry to see this review, Shawn. Wish you a better experience next time.
Emerald Island is built around a wooded area with a walking/jogging/biking trail. Shuttle services are available to the attractions. There is a large clubhouse with a heated community pool and spa, sauna, fitness centre, clubroom, video games room and computer room with Internet access. Facilities also include an outdoor play area for children, tennis courts and a Tikki Hut. Our house is located two minutes away from Formosa Gardens Plaza which has a large supermarket and several shops and restaurants. For sports enthusiasts, there are several highly regarded golf courses within a very short drive. In addition to Disney World, attractions such as Sea World, Universal Studios and Islands of Adventure are easily accessed via the I-4 junction just minutes away from the house. Kennedy Space Centre, Cocoa Beach and Busch Gardens are only about an hour's drive away.
Other Activities: disney world
Golf: Golf: For any golfers in your party the fabulous Mystic Dunes Golf Club is just a few minutes away. There are many other world renown golf courses designed by golf greats within 30 minutes drive, such as Grand Cypress Golf Club (Jack Nicklaus); Orange County National Golf; Orange Lake Country Club(Arnold Palmer/Ed Seay); Walt Disney World Golf Courses (Pete Dye, Tom Fazio , Joeseph L. Lee); Celebration Golf Club(Robert Trent Jones); ChampionsGate Golf Resort (Greg Norman) etc..