Studio - One Queen Bed
Do not use if possible!
Where to begin... well at first they failed to provide me with the room I requested with (as advertised on their hotel inform) a deep soaking tub, they put me and my husband in a two bedroom apartment very far from the beach with a walk in shower where none of the handheld showers worked and no shower curtain was provided, there was no phone so I had to go down to the lobby at least 5 times until finally almost 24 hours later they switched me to a room with a tub, closer to the beach. The tub was very dirty, it looked like it hadn't been cleaned in a while and 2 days after we had no electricity since 9 in the morning to at least 9 at night when we finally were able to turn on the ac and retrieve to our room not before walking to the lobby 3 or 4 times and listening to the same story "we are working on it" over and over again. Utterly disappointed. The only good thing was the bar staff who were very friendly and always attended to our requests. I honestly do not know how they can get 4 stars. They get a 2/5 from me.
I had so many great things to say about this hotel but the best thing that this hotel has is the staff. They're friendly, helpful, genuine nice. The hotel is not a 5 stars hotel but it's the coziest place I've ever been in DR. Miguel and Espinoza were the greates with us, they made our stay unforgettable.