Living area features tropical queen sleeper sofa, large flat screen television with stereo/DVD player .Lovely granite countertops, tile backsplash, stainless steel appliances in fully equipped kitchen .Seating for four in the dining area table and two at the breakfast bar .Classy master bedroom has king size bed, flat screen television, and access to oversized balcony .Guest bedroom has queen size bed with flat screen television .Both bathrooms feature shower/tub combination with granite countertops and under mount sinks .Beautiful Gulf front view from oversized balcony and seating for six
Brett/Robinson Gulf Corp
- Calendar last updated:
- Dec 12, 2018
Pool / Spa
Room is great. Front desk had some issues.
The room itself is wonderful. The balcony is over sized and the kitchen and bathroom are updated. It is clean and spacious with a good bed. The views, of course, are the best as with all Phoenix properties. We liked the furnishings. The first day the guest bathtub was clogged with hair and wouldn't drain but maintenance came up fairly promptly and fixed it when I put in a work order at the front desk.The only reason I gave it 4 stars is because the front desk had issues with their computer system and couldn't get either of my charge cards accepted. I had to go into my charge accounts on my phone and make sure I really wasn't charged (which did take time and required me changing passwords and such) and then have them recharge a day or two later. They also forgot the very first day to give me my parking pass (because of all the computer distractions) and two ladies were going to charge my husband $21 because they didn't believe we did not receive a parking pass! We are actually allowed 2 and only requested one. When I finally got irate and yelled and told them I wasn't paying for a parking pass ( one lady asked me 3 times "Are you sure you didn't get a parking pass?), they backed off and gave me one. What the crap? It shouldn't be this difficult. It is a vacation and I am not responsible for your screw ups! Otherwise, the front desk was fine but they need some help on how to deal with simple problems such as this.