Brett/Robinson Gulf Corp
Ok, if our complaints had been handled.
Overall we loved the convenience of the closeness of the room to the elevator and we absolutely LOVED THE POOL AREA! The lazy river is the bomb!
We started our vacation on Monday 6/18/18. First off we had to pay $25 to PARK on the property. You are allowed 2 spaces and no matter if you stay 1 night or 6 you have to pay the $25. We called and reported that the jets in the master Jacuzzi did not work and that the ice-maker in the bar area was not making ice. Someone came and looked at both BUT couldn't fix them and said they would have to get someone else to fix them. (They weren't fixed while we were there.) The bar ice-maker started leaking water on floor so we had to turn it off. We reported that the ceiling fan in Master only had one speed...SLOW. Toilets had to be "snaked" because they wouldn't flush. The balcony light was out. In the 2nd bedroom you couldn't see the tv over the footboard of the bed. We will stay at the Phoenix on the Bay II again but definitely in a different condo because we loved the small size of the whole place. You weren't run over by hordes of people. It was small and quaint. It even has a small beach area!
First of all, we did not want to park in a garage or have to deal with an elevator. The room was a long way from the elevator. The was no tv in one of the bedrooms and the one in the other bedroom had not satellite service. When I searched for a condo via VRBO, I used search criteria for which this place did not meet.
Marsha: I am disappointed that you were not pleased with your stay here. There must have been some confusion in your search as the condo description states the unit is on the 3rd floor. Our parking garage has more than 3 floors so you can park on the same level as the condo but, of course, must use the elevator or stairs to go to the pool or other amenities here. I hope that despite this issue, you were able to enjoy our lazy river, pools, hot tubs, tennis courts and nearby attractions.
Much needed relaxation
We had such a good time in this beautiful condo! We spent almost all of our time floating on the lazy river which was really enjoyable (with the exception of some misbehaving children but can't do anything about that!). We actually only live about 45 minutes away so it was a very nice get away and get a break from reality. The jets in the bathtub didn't work but it didn't even matter! We plan to come back next year with the same group of friends and make it a tradition!
Thank you for this wonderful review. We tend to linger a long time in the lazy river too....glad you enjoyed it. We are happy you enjoyed yourself and look forward to seeing you again next year....if not sooner. PS. We will get the jets fixed as soon as we can.