About Property Manager
OUR PROMISE OF PROFESSIONALISM: Our well-established vacation rental management agency has been offering superior and highly personalized vacation rental and property management services to our guests and owners since 1998. We are proud to represent a wide variety of Finger Lakes area properties from quaint and cozy traditional cottages to modern, luxurious homes, specializing in lake view and lakeside properties. Whether you are a traveler considering a vacation amongst the award-winning vineyards and wineries of our beautiful and historic region, or a property owner that is considering renting your home, we are the professionals of choice. OUR CANCELLATION POLICY: In keeping with established industry standards, our agency charges a reservation and management fee in conjunction with each guest reservation. Once your reservation is confirmed by your signed rental agreement, cancellations made 60 days or more in advance of arrival will receive a full refund of all money paid toward the rental amount and optional damage insurance; the reservation and management fee are forfeited. Cancellations that are made within 60 days of arrival are contingent upon re-rental of the dates you reserved. Please 'Ask the Manager a Question' for additional information.
100% refund if canceled at least 60 days before arrival date.
Perfect for a quiet getaway
Shale Shores was just perfect for my wife and I and our dogs to enjoy a quiet long weekend/short vacation. The property was easy to find, very clean and the owners on-site were a delight to talk with and get ideas from. They were most hospitable to our every need. The deck and dock on the lake were our favorite spots to just relax and enjoy the scenery. My only "negative" comments would be that with more than one couple the small interior could get cramped if you were compelled to be indoors by the weather, etc. However, for us, it was perfect. We'll be back!
Thank you once again for choosing Shale Shores for your Finger Lakes vacation accommodations, and for letting everyone know why you enjoyed it so much! We're very glad to hear that you enjoyed your time with so much that you're planning on returning. Remember to get in touch directly for best pricing on future stays - we look forward to seeing you again soon!
Beautiful sunsets from the spacious deck!
The apartment is very well kept and clean, and the deck is a big feature. Our family of 4 and our dog had a great time. The place looks better in person than in the pictures. Al, the owner, is very nice and helpful and even brought us veggies from his garden.
The reservation process thru Finger Lakes Getaways (FLG), manager of this property, was another story - very disorganized and confusing. When I first contacted VRBO to inquire if our dog would be allowed in the property, someone with the name of Brian answered "yes the owner allows one pet". However, when FLG sent me the reservation confirmation and the lease, they listed "0" pets. I requested a revised reservation confirmation and a revised lease to include the pet to which they complied, but FLG didn't inform the property owner of this revision so he didn't know we were bringing a pet. According to the owner, he didn't know about the revision to the lease.
Also, FLG charged my credit card for the rental right after I made the reservation on July 24th but before I signed the lease, they even sent me a receipt of payment the same day. However, on July 26th, Christie from FLG told me they had not charged my credit card yet. They forgot that they had sent me a receipt of payment on the 24th acknowledging the charge. I had also checked with my credit card company and indeed the charge had been made on the 24th. Clearly, the administration at FLG lacks organization.
Thank you for sharing with everyone how much you enjoyed Shale Shores and the owner's hospitality! We're so happy to hear that it met your expectations and you were happy with your stay with us.
As to any confusion that occurred throughout the booking process, you have our sincerest apologies for that. Some of US have had similar experiences when traveling to pet-friendly properties - that information doesn't always seem to get to the end of the line - so we do agree that things certainly can be lost in translation when another party is involved!
The satisfaction of our guests with our services is our number one priority, so we hope that when you next plan to return to the Finger Lakes you'll give us a call right away so that we can work with you directly and have the opportunity to show you just how good we are at what we do!
Great views from very spacious deck, comfortable for two adults, early morning coffee on the dock was perfect.
From one to ten I rate this property 10
Great location,only 15 minutes away from Wegmans and other sites to get supplies
The property well maintained and owners very friendly and helpful .
The house is clean well situated.
I recommend the house to anyone. We had good times. The sunset is amazing every time. The owners were so nice & accomodating.
It's really fantastic place.