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It's Time for the Beach! Best Time ~ Best Rates! Book now!

Sleeps6
Bedrooms 2
Bathrooms2
Property type condo
Minimum Stay 3 nights

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Overview


Details
Property
condo
Sleeps
6
Bedrooms
2
Bathrooms
2
Minimum Stay
3 nights

About the property

Stylishly furnished 2 bedroom 2 bathroom condo that sleeps six is located on the 2nd floor of the Phoenix IV.

·         Flat screen televisions in all bedrooms and the living area

·         Queen sofa sleeper and DVD player in the living area

·         Kitchen is fully equipped with all major stainless steel appliances and granite countertop

·         Table seating four in the dining area and two at the kitchen bar

·         King size bed on wood floors and access to balcony in the master bedroom

·         Master bathroom has an extended granite vanity and shower and tub combination

·         Two tables with eight chairs on the balcony to enjoy the gorgeous gulf front view

More Details

Property Manager
Brett/Robinson Gulf Corp
Member since: 2006
Speaks: english
Manager indicates their response time is:
Within a day
Calendar last updated:
January 18, 2017

Reviews

2/5 -
(1 traveler reviews)

It's Time for the Beach! Best Time ~ Best Rates! Book now!
average rating of 2.0 based on 1 reviews
Jackson, TN
2

Nice unit.....poor cleaning and management

  • 2 of 5

We arrived to find the unit well decorated and appointed. Let me list first the redeeming qualities of this unit:

-two double beds in guest room is great for a larger family

-updated countertops and decor

-very well stocked kitchen

-large balcony although it provides no privacy from neighbors

- splash pad for little kids is great

Now, the problems:

-beds looked like a three year old had made them and there was food found on the master bed comforter

-the wall of mirrors in the living room was very dirty and streaked

-I had to clean the master toilet upon arriving ( I will spare you the details)

- the kitchen counters were dirty

- the refrigerator was covered in handprints and grime and the inside had crumbs all in it

- every piece of furniture was covered in dust

- the building itself was filthy....dust everywhere, floors dirty, etc

- we walked past bags of dirty linens and garbage by the elevators that was left there all day

- The pool was in bad shape...missing tiles, cracked coping

I emailed Brett/Robinson our first night there as it was late. I stated that there was obviously a cleaning staff issue . I never heard from them. Emailed the next day to report dirty laundry and garbage (literally shrimp peels and q tips) all in the hallway all day. Still no response. If I were the owner of this unit, I would be livid. Not only will I not stay in this unit again, but I won't stay in another Phoenix property or anything managed by Brett/Robinson. I didn't ask to be compensated or anything. I just wanted a proper confirmation that my concerns were noted. As I said in my email to the company, it is kind of hard to relax when you are surrounded by filth.

  • Submitted: Jul 31, 2015
  • Stayed: Jul 2015
  • Source: VRBO, from HomeAway
Owner's Response: Hi there. We are sorry to find that you had an unpleasant experience. We are looking to address these concerns.
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Amenities

Orange Beach Condo Accommodation and Amenities

Property Type:
  • condo
Location Type:
  • Beachfront
Theme:
  • Away From It All
  • Tourist Attractions
General:
  • Air Conditioning
  • Clothes Dryer
  • Fitness Room / Equipment
  • Hair Dryer
  • Heating
  • Internet
  • Iron & Board
  • Linens Provided
  • Living Room
  • Parking
  • Telephone
  • Washing Machine
Kitchen:
  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stove
  • Toaster
Bathrooms:
  • 2 Bathrooms
Bedrooms:
  • 2 Bedrooms, Sleeps 6
Entertainment:
  • DVD Player
  • Satellite / Cable
  • Television
Outside:
  • Balcony
  • Outdoor Grill
  • Tennis
Suitability:
  • non smoking only
  • pets not allowed
Pool / Spa:
  • Hot Tub
  • Indoor Pool
  • Private Pool
  • Sauna

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