2/10 Terrible
Jack
Nov 11, 2019
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is easily the worst hotel I have stayed at in many years. It is located in a gas station parking lot along a crowded industrial highway surrounded by factories and warehouses, inconvenient to both downtown Krakow, any restaurants, and the airport. The room was tiny; to small to open a suitcase anywhere on the floor. We asked for a paid upgrade and were provided with a "deluxe" room that was at least a few square feet larger, still dismal but at least we could unpack. The bathroom was the absolute minimum that could be provided and be usable with a shower the size of a vertical coffin, a tiny sink, and maybe 10 square feet of total floor space. The carpet was badly stained. There was zero charm or character of any kind. Just going out to a restaurant required a taxi in and out of town, thus cancelling any possible savings from a lower room rate. Krakow is a a fascinating walking city and this place permits no access to anything without the virtue one may find if such a place was at least convenient to the airport which required another expensive cab fare. We resented being shunted here by Orbitz.
Jack
Stayed 1 night in Nov 2019
