- english, spanish, portuguese
100% refund if canceled at least 60 days before arrival date.
Fuen una experiencia unica al hospedarnos en cristal cove la casa esta muy amplia la pisina ni se diga la verdad todos estabamos muy contentos es un excelente sitio para hospedarse lo recomiendo
Liliam was a great guest! Their group took care of our home as if it were their own, very easy to reach and we had great communication. I definitely recommend them to other hosts.
Was not what I expected!!!
This house has so much potential if the owner would take the time out and update it. The first time we entered the house it was not completely clean. The sectional in the living room was so dirty and stained that we had to cover it before we actually sat on it. There were sugar ants in every room including the bathroom and the kitchen. We use the pool the first and second night and the water turned green causing the kids to itch. Someone was called on both problems but the only person showed up to resolve the problem was the pool person, pest control never showed up. I was upset about the jacuzzi and grill because nowhere during booking was it stated that the grill was an extra fifty dollars and the jacuzzi was twenty five each night. The hot water runs out fast and UPS delivered a rug during our stay. The bottom line this house is big at a low cost but it was not what we expected and hopefully the owner upgrades.
Thank you for your feedback! We ask all our guests to notify us within 24 hours of arrival of any issues so we can take care of it right away. We have the cleaning and inspection team before every check-in to ensure quality for our guests. Our maintenance team is also available during the stay should any issues arise. We do offer optional services such as BBQ and pool heat within our listing information. We will definitely send the feedback of the upgrade items so that the homeowner is aware. Thanks again!
The house was large and beautiful but there were bugs everywhere. Not just the gang looking flies swarming over the lake, near the pool and at the front door. There were also ants crawling alll over the bathroom sinks. The bed was difficult to sleep in. The fact that we would have to pay extra just to use the grill or heat the pool was ridiculous. We all came from out of town in different places so we had several cars with us. There is no visitors parking. Instructions were not very clear on how to lock the door. The house was big and spacious. And overall we made it a great time but I will not recommend this place to a friend or book again!
Spacious and Accomadating
We rented this house for spring break and the house was very spacious and had more than enough room for my family. It was clean and set-up nice. I would say that it needs more skillets(we left one for the next visitors), and directions for the pool lights, and instructions about heating pool prior to booking. Overall this was a nice rental and we would definitely rent it again.