Evolve Vacation Rental
- english, french, german, spanish
We had a wonderful time in your cabin. The website details are truly accurate! We liked the privacy of your property and the closeness to all things “Smokey Mountains!” Wonderful vacation!
We really enjoyed ourselves the location was great the view was amazing we will definitely be back.
Multiple issues with the cabin that weren’t fixed
The A/C was broken when we arrived and the WiFi did not work. The manager sent ‘maintenance’ out to fix both issues, but the maintenance people didn’t know how to fix either problem and said they would let management know ASAP. They also said the A/C had broken only a few weeks ago so this was a “common problem”. The next day we hadn’t heard anything so we contacted the manager again after 12pm. They then had the HVAC company came out who concluded the panel was broken and needed to be replaced which wouldn’t happen for at least a week. When we asked again for a status on the WiFi we were advised that management was waiting to hear back from the internet service provider. For the remainder of our 4 day stay we never heard from management again.
They obviously do not care about the comfort of their guests nor do they care to maintain their cabins. I would not recommend booking this cabin or using this company.
Rebecca, we're sorry to hear your stay didn't meet your expectations. We're surprised to hear that the AC mishap was mentioned as a common problem, as we've followed up with the maintenance team who confirmed this was not said in the conversation. We can confirm this is not a common problem, however, we do apologize for the inconvenience you experienced. We understand the homeowner contacted the internet service provider and fixed the WiFi issue, but advised you to let them know if the WiFi didn't improve. We didn't hear from you again after this and were unaware the issue wasn't resolved. The owner is dedicated to the experience of their guests and we are confident this property will continue to host many satisfied guests. Best, the Evolve Team
Overall great stay!
This cabin was perfect for two and has a beautiful view. This was a great section of cabins right off the parkway but seemed very secure. Very close to a grocery store and gas stations. The only complaint was that the WiFi was not working upon arrival and called to report it our first day and it was never fixed. This is no big deal since we weren’t at the cabin too much.
We loved everything about this rental. It was perfect for the two of us. It was clean and cozy. The hot tub and fireplace made for a great relaxing time after a long day of hiking.
Amazing view and amenities!
The cabin was very clean and well taken care of! It has plenty of kitchenware to cook as well as a warm fireplace, cable, and a great balcony. The view of Mt. Leconte is spectacular, especially during the sunrise with your coffee. The hot tub on the balcony was also private and not visible to the other cabins and provided a great place to relax after a day in Downtown Gatlinburg or in the Great Smoky Mountain National Park. Fantastic place to stay!