- 100% refund if you cancel at least 60 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 30 days before check-in.
- No refund if you cancel less than 30 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 10
Minimum age of primary renter: 21
- Please do not move furniture around in house.
Poorly-Stocked, drafty home
The day before we were supposed to check into the property we had not received instructions so my husband called in. The owner called and said he was having issues with Home Away and he might have to cancel our listing because one system showed booked and one system showed available. Cancel the listing 2 days before Christmas?? We booked this property in a July!!We didn’t hear from him for over 7 hours! My husband was on the phone all evening with several different t people with Home Away and they were no help at all, saying they couldn’t get in touch with the owner and we should wait for him to call back. Its almost Christmas AND our first Grandbaby was on the way. We really needed to confirm! He finally did late the night before. So frustrating! The house was OK, but very poorly stocked. There was not a single measuring cup or spoon so we had to go to Von’s on Christmas Day to buy some so we could bake. There is a Keurig machine, but no K-Cups to use, or even a plastic K-Cup to put our own coffee in. There were filters for a regular coffee pot, but no coffee pot. All of the pots and pans need to be replaced. The Teflon coating is scratched off and they are rusted out. Some of the utensils are burned and melted and in overall bad shape. There was not enough silverware or dishes for 6 people for 3 days. It was very difficult to cook with what was there. We had 6 people saying in the home and they left just 2 1/2 rolls of toilet paper. To his credit the owner did drop off TP and paper towels. We had to wash towels because there weren’t enough for 6 people for 3 days, and only 4 or 5 wash cloths. Also, just 2 kitchen towels in the entire home and no kitchen wash cloths. We had to use dish soap out of a used water bottle! Just tacky. The home is about 10 degrees colder in the back than the front, very uneven heating. With all of the issues we had with this house and with Home Away this trip we are going back to staying in hotels!
Great location and neighborhood.
Would recommend again. Little turned off by the previous renters food and condiments in the fridge
Great home and location
The home is exactly as described. The property worked out perfectly for our entire group.
Long Beach stay
Excellent property and excellent communication with the property manager.
Great location for a great stay!
Communication with host was fantastic. He was attentive to our needs and checked via yext to see how things were. Location is about 30 min to LA, Disney and the beaches. Everyday was an easy commute, minus some LA traffic. Would stay here or at any other of his properties. Thanks for the memories!