Royal American Beach Getaways Reservations Department
About Royal American Beach Getaways Reservations Department
Royal American Beach Getaways delivers the royal treatment to our guests and our condominium owners! Our proudly-American company is based in Panama City Beach, Florida, and senior management lives in and serves the community and destination. Royal American represents condos in more than twenty different Panama City Beach properties enabling us to craft the perfect getaway for each guest. Additionally, we've partnered with several area businesses and attractions to help take our getaways to the next level. Our guests enjoy exclusive perks, attraction discounts and unique packages. You'll feel like a king without paying a king's ransom! While our guests enjoy peace of mind, knowing that we offer 24-hour customer service AND travel protection, our condo owners appreciate Royal American's stability and proximity. They know that our well-established company boasts a team with 45 years of combined rental management, sales and marketing experience. Best of all, because our team is entrenched in the destination, we're HERE to help. Don't just book a room - upgrade to a getaway!
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Max guests:9 (sleeps up to 9 adults)
The property had gorgeous views and the staff was amazing however the unit was not very clean. In fact the first day was wasted cleaning the condo. There was dog hair on much of the furniture too and that was unpleasant. Also, the couch, kitchen appliances, kitchen counters all need quite a bit of TLC not to mention the furniture on the balcony with the old mismatch pillows. We enjoyed our stay. It was roomy and the views are the big winner. The bedroom furniture was really nice but the TV in the shared space is small and there was NO TV IN THE CHILDRENS ROOM!!! That was an awful oversight by the owner. Again great views AMAZING staff but needs immediate TLC. The views are worth it though!!!
We are sorry to hear of the issues you experienced during your stay. I have passed this review to our housekeeping manager so we can make sure we are addressing these issues for future stays. I will also be sure to pass this along to our Owner services team so they look into getting a TV in the bedroom.
We would love to see you again for your next vacation.
Very nice condo , but not clean
The condo and property is nice . It's located in the heart of everything you want to do. The condo itself was dirty ! With no one to clean it. Mold in shower curtains , Sand in the sheets of the twin bed with black hair . That tells me they weren't washed . The washing machine is messed up .Keeps filling up with water . When we got their at 2am their was no one had been to the beach . Sand all in the floor , our feet was sandy and dirty from having our shoes off .. That tells me the floors wasn't mopped .. We had just got their . I would stay in that area . But not at this condo again . Only one parking pass for a 3 bedroom unit . Only 8 armbands in envelope and it stated 9 which were not. Hope I'm not charged for the 9th one that wasn't their ...
We had remote check in which was nice to not have to stop at a rental office first but it was stated the wrist bands and parking passes would be in the room and they were not so we had to spend a good amount of time trying to track someone down and then go and get them which took away from the start of our vacation. Then the floor was so dirty it made our feet black and there was broken glass found under the table so definitely would not recommend walking around in there without shoes. The offerings in the kitchen were lacking; not even a sheet pan to reheat things in the oven. The toilet broke the first night and then washer didn’t work either. Overall, the place is outdated and very poorly maintained. Would definitely NOT stay here again. Location was good and that was about it.
This condo was convenient and comfortable for the whole family!
Thank you for your feedback. We appreciate you staying with us. We look forward to your next vacation with us.
Nice clean facility and well taken care of
Thank you for your feedback. We appreciate your business and look forward to your next stay with us.
This condo is beautiful and everything that the add said it was. The facility is very clean and the people are extremely nice. The only detail that was left out was that if you need more than one parking pass there is a charge for the additional pass. The staff explained this to me and were very nice. I would advise anyone wanting to get away with their family to go here. Tammy Moyers
Thank you for your feedback. We appreciate your business. We have updated our contract to word the parking pass policy more clearly.