Three Bedrooms, An Ensuite, Bathroom, Kitchen, Sitting Room, Separate Dining
About Abigail White
We have been in the self-catering market in Belfast for 20 years and have many returning visitors. We live in the main residence which is a Grade II Listed Georgian house so are always on hand if we are needed.
Abigail White purchased this Bungalow in 1979
Why Abigail White chose Belfast
May Lodge is very special as the proprietor designed and built this himself to replace the original gate lodge to the main residence. He named it after his mother.
What makes this Bungalow unique
We have public transport - both bus and train - within minutes of the property and this links with main train station and directly into Belfast city centre. We are half a mile from the end of the M2/M5 Motorway which links the whole of Northern Ireland. The lively and trendy Whiteabbey Village is only a short stroll along the shores of Belfast Lough and it has many cafes, restaurants, beauty salons and hairdressers.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Clean, Comfortable...just OUTSTANDING!
I would highly recommend this wonderful accommodation. Everything was fantastic, clean and very comfortable for our family of 6. Location to downtown via rail was great. Only two stops from the Whiteabbey Station
Family holiday and reunion
It was a lovely place to stay. It suited our needs from 57 years to 90 years old very comfortable. We were able to see our children, grandchildren & greatgrandchildren. It was a great location to go for days out. Superb!
Cute But Disappointing
We came to Ireland as a family of 4 with our adult children (ages 23 and 27). We were attracted to this house because of the pictures and size. We definitely wanted 3 beds/2 bath. Upon arrival for our 5 night stay, we were not greeted or contacted. I had to request the pin for the lock the day before because it was never sent when they received their final payment back in Aug. The morning of day 2, my kids both took lukewarm(at best) showers because the element was gone in their bathroom. We had to leave right at 7 am to catch a tour. I emailed the property manager that evening when we returned. She came the next morning and tried to get a plumber but unfortunately the plumber could not come until the day we checked out. Rosemary told my husband and while he wasn't happy with this, he said ok...what else was he supposed to say? So we had to share a bathroom with our kids for the remaining stay. I am wondering how the cleaning staff didn't notice this after the last people stayed there, which brings into question how well the house was cleaned. The ventilation was so poor and was especially bad after 4 showers that no one could use the mirror to get ready. The description says that there is hotel quality bedding, but none of the beds were provided a top sheet. Also brings into question the sanitary conditions of the beds because we wondered if the duvets are then changed between each renter, other wise you are sleeping with the same duvet next to your skin. I sent an email to the property manager the day before we left and asked for financial compensation/reimbursement of a portion of our stay. They didn't respond until after I sent a second email and they responded with my husband didn't mind that the plumbing didn't work and we didn't contact them until the second night of our stay and proceeded to offer 50 pounds towards our next stay. When I emailed back they went silent and didn't respond. The offer of 50 pounds off was unacceptable to us because we may never have the opportunity to go back and if we did we wouldn't stay there. Also an easy out for them knowing most people don't return. We left the cottage in immaculate condition and followed all of their rules ( we took pictures before we left just to cover ourselves because no one came at arrival or departure). We have yet to receive the deposit back, we left 5 days ago and we aren't really sure when that happens since the communication is poor. Rent with caution.
We were disappointed with your review especially as when I visited you said how pleased you were with everything.
To answer some of the points.
I’m sorry that the element in the electric shower went on the second day of your 5-day visit which you informed me of late that evening. I didn’t waste time trying to get a new part for this but the following morning ordered a completely new shower which was fitted two days later. Unfortunately, that was the morning you departed so couldn’t benefit from it.
You were advised of the access details and the WiFi code in good time for your arrival.
One of the reasons we have been given a 5 Star Rating from Tourism NI is because of our extremely high standard of cleanliness. I have a dedicated husband and wife team who only clean for me and take great pride in how our three houses are presented. Please note the other 5 Star reviews for May Lodge (14 in total) which mention this.
As to the ventilation; the extract fan in the en-suite goes on automatically when the light is switched on. We noticed that this hadn’t been switched on during your visit and the large window appeared to have remained closed also.
You mention concerns with our bedding. Our bed linen is 400 thread count, our duvets are luxury feather and down and for added comfort we have deep luxury bed toppers (very unusual for a self-catering property). Again, please note reviews which mention our extremely comfortable beds. We don’t put on a top sheet as we understand the correct way to benefit from a duvet is to have only it on top of you and I absolutely guarantee that the beds are totally stripped and fresh linen put on each time between rentals. We couldn’t contemplate doing anything other than this. You must have noticed how crisp and freshly laundered the linen was when you arrived.
You say that most visitors don’t return but more than 50% of our business each year is from repeat bookings with some families returning every year for one or two and sometimes even three weeks.
Return of Deposit: We have been very fortunate with our guests and have never had to retain a deposit. The timing of the return of this is between you and your booking agent.
When you emailed asking for compensation I was concerned when you said "Could you please respond as to how this will be handled especially before we write our review? "
I hope you continued to enjoy your visit to Ireland when you travelled further South.
Absolutely lovely in every way.
Beautiful gardens,lovely home and very comfortable beds. A very warm welcome by John who lived next door and who we regret not being able to spend more time with. Four days were simply not enough..It served as a great base for touring and a delight to return to after every day of exploring the sites of Belfast and the spectacular coastlines and surrounding countryside.
We highly recommend this wonderful home away from home and we-sent a glowing letter to Abigail sharing our delight with what was our all too short stay.
Ken and Linda (Toronto Canada) Tom andElaine (Calgary Alberta)
What a fabulous review! We really appreciate your taking the time after your travels to do this. I'm so sorry I didn't get the chance to say 'hello' while you were in May Lodge - but you met the more charming and chatty of the two of us! John was delighted with your comments. Thank you so much.
May Lodge is a short stroll along the shore from the lively village of Whiteabbey with its shops, restaurants and cafes including the famous Maud's Ice-cream Parlour with scrumptious Pooh Bear ice cream. Also, hairdressing salons and beauty parlours. We are just half a mile from the end of the M2/M5 Motorway network which links the whole of Northern Ireland. If you stay here you will be amazed at how convenient our location is - Belfast city centre (10 minutes); Titanic Exhibition and Museum (8 minutes), Odyssey Area (8 minutes) Waterfront Hall (8 minutes). The magnificent Causeway Coastal drive starts at our door and ends at the Giants Causeway. If you don't want to take your car there is a bus stop just outside our grounds which connects to Belfast city centre directly (18 minutes) or the train station (5 minutes walk) and 2 stops takes you to Belfast Central Train Station, Waterfront Hall and City Centre. Arriving here is easy also as we are 15 minutes from Belfast City Airport and about 25 from Belfast International Airport.