8 bedroom,4 bath Lakeside Villa
Check-in: 4:00 PM
Check-out: 11:00 AM
House Rules: - No smoking - No pets allowed - No events, parties or large gatherings - Must be at least 25 years old to book
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Horrible ... do not stay
This place was beyond any explainable acceptance of filthy. It was like a frat house that hasn’t been cleaned in months. Rooms were dirty , bathrooms had pee on the toilet from previous stay. Mother for but on her neck and face by some insect on the bed. Contacted the owner and they send the cleaning lady which was only able to clean the bathrooms and advised us that we should complain Becuase the owner only allows deep cleaning once a year. I complained about the stains on the sheets and mattress tops, she stated that owner only allows mattress tops to be washed once a year.
The refrigerator didn’t work we had to use one in the bottom floor they promised they would fix it but they never came and we were forced to cook and keep going to the lower level for the fridge.
The whole stay was unacceptable. We took a whole day to clean the house since we were traveling with kids and two newborns.
Nice place, great location, just basics
This is a nice house just a few houses away from the lake. Space for 19 people and kitchen good to cook in.
We rented paddle boats for $10/hr and spent time relaxing at the little beach (some beach chairs provided by house) . Nice playground for little kids and basketball courts a short drive away.
Downsides are mostly that this place is not truth in advertising! The pool table has no balls and is non functional. The welcome kit states that basics such as toilet paper, paper towels, dish soap are provided but these all ran out in the first half a day! It would have been fine if the welcome kit told us we needed to bring our own.
Also, several things in the house are in need of repair: broken window that fell on my head when I tried to open it (in jacuzzi room), broken jacuzzi pieces lying around, broken screen door, broken dressers in two rooms, and the pool table. There may have been other things.
Overall we had a great time and appreciated the clean linens and nice location!
Needs some TLC
This home could be very nice, but there are many items that need attention, including some of the amenities, the bathrooms, and the beds and bedding. There were not two beds in the loft, there were just two mattresses, which, being said, probably would not fit two beds. It could fit a larger size bed however. The cleaner did come over and repair/fix some things in the house while we were there and she was very attentive, but overall I think this home just needs some TLC and attention paid to it. We did enjoy the location and area and the open rooms and seating the house provides though.
Beautiful house, beautiful location but cleanliness of the house is not good enough.
We had so much fun in your beautiful house if the management keeps the house cleaner and managed that would help to keep people happier. All bathroom are clogged and the kitchen sink is clogged as well as the basement is smelly too!
WORST STAY I EVER HAD!
I am a long time renter with HomeAway and this was the worst and most disappointing experience I ever had starting with the condition and cleanliness of the home, the homeowners (two of them) and HomeAway itself. The home was filled with mold, especially in the carpets, spider webs in every corner, dirty refrigerator, no running water in the basement bathroom and a RUSTED basement refrigerator. The smell of the bleach and chlorine coming from the indoor hot tub (located next to dining room) was so overwhelming as we walked through the door, it was burning our eyes. We had to open windows to get fresh air. The owner was contacted immediately upon arrival where we expressed our concerns and disappointments. We were so unhappy with the home that we were willing to leave the premises immediately and pay the owners for one night in exchange for a refund of the other two nights. One of the homeowners agreed and then suggested a $800 refund and promised that a plumber and cleaning lady would come within one hour. Geri, the cleaning lady came for 20 minutes almost 2 hours after the phone call and used paper towels and cleaned only the counter tops and top of fridge. She also let us know that the rugs had not been changed in 12 years and the owners do not deep clean anything. The plumber who was the owners son came the following day and brought space heaters to try to get the water running again. He was most worried about connecting the WIFI that DID NOT WORK. The text messages, phone calls and daily visits from the cleaning lady lasted through out the trip and we felt it was an invasion of our privacy. We were told to re-plug the router back in several times via text as late as 10:30pm so the owner had access to the cameras outside the home. We never unplugged it in the first place. Upon check out, we obliged by all the rules. We took out all of our trash, turned off all lights, turned all the thermostats down to 50, cleaned all counter tops ( we left them in better condition than what we found them in), put all dirty dishes in the dishwasher, etc. I continued to contact the owner(one would only answer my texts) in regards to the refund multiple times and he replied it was pending. I was then contacted by CSA (the insurance comp homeaway uses) regarding a claim for $410 for false accusations. We did not break anything. Why would we jeopardize our refund? I tried calling the agent assigned to the policy but to no avail. I can provide pics and texts
This just a fake review.
HomeAway has this case documented and all the relevant pictures have also been provided.
This was the worst ever experience as a home owner to rent a pristine place to the guest and the guest just leaves it torn apart.
This guest booked the place for 3 nights with a group and at the last minute asked to cancel the booking as there were not enough members to cancel.
While leaving the place ...they left the place in a mess...with cheese on the carpet...broken bunk bed...a broken table and burnt counter top most of the wall decor was also broken...
Will review each guest before confirming from next time .
We had best time ever in Poconos at this property. We were group of 20 and all had great time. Big Boulder Skiing is just 3-4 miles from this property. And as there was no tree foliage in the front at this time of the year we could see lake wolf run right from the living room. There is lake beach and kids play area just few feet from this property. It was clean and well kept, owner had provided fresh towels and clean bedsheets. He was nice and friendly ! Will come back for boating and lake beach again this summer.
Thank you Joe...Glad you enjoyed your stay.