- english, french
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Our family was having great time
Will return soon
Contact with the owner was good and her responses were quick and made for a nice stay.
Let me get the positives out of the way - the villa was fine, perhaps a little dated and basic (from previous experiences), but fine.
- the air-con just about kept us comfortable, but the fans had to be on constantly to move what cool air there was about - the pool was adequate for our needs along with the pool deck
- now for the not so positives, our first night there we had to strip the beds due to linen either not changed or dirty linen put back on, Christine was informed who then informed her manager, unfortunately the manager went on the defensive, but when challenged with our findings (pictures) it all went quiet !
I had also arranged to have some packages sent to the address, however after contacting the sender to find where they were and had actually arrived, but were at the mailbox, I made quite a few requests the owner / manager to have either the mailbox opened or if the owner / manager could furnish me with the key I’d open it, sadly, again very little effort made by either the owner / manager to help me here, which has resulted in me leaving my parcels behind......
All in all, bit disappointing.....like I said, the villa is fine, but basic, it “did us” for our vacation, but would I stay there again ? No, I don’t think we would, there are a lot more modern / lavishly equipped villas available for the same money out there and no doubt better “supported” too
The O’Sullivan family
We had a very comfortable stay in a beautiful home. Upon arrival we inspected everything and when I found an issue, the mgr immediately responded. The only downside was the ants. There were alot of ants in the kitchen area that needs to be taken care of, but I'm a country girl and am use to that. Also, there were plenty of towels but no washcloths. With many nearby retailers, it was no problem to go buy some. Otherwise, we really enjoyed our stay!
Very nice place the only thing is the lawn could have been cut
Very nice place the only thing is no lights on the pool for swimming when it get dark and the lawn could have been cut
Huge disappointment with a few things
The first night we were at the house was the Super Bowl. The TV remote was missing, therefore we could not watch the game in the living room. The AC still wasn't fixed from December. Box was locked and still preset to 75. It was unseasonably warm in February with temps reaching 87 degrees. The coffee pot was broken, I went to Walmart and bought a $17 cheap coffee pot for us to use for the 16 days while we were there. The dishwasher and washing machine are in need of replacement. I had to run dishwasher twice a load and the washing machine could only be used on quick wash. There were only 10 bath towels in the entire house to use and no wash cloths. Two of my biggest complaints are that the garage door was PAD LOCKED, so you could not enter the garage or go out to the driveway...can you say FIRE HAZARD!!!
We ended up leaving on Saturday instead of checking out Sunday, put the trash and recycle out at the curb for Mondays trash pick up.. A few days after we were home, I received an email from the owner saying.
I hope your stay went well in my house. I would like to contact you to find out if you have 2 garbage cans outside, 1black and 1 green. thank you for your reply .
Best regards , Christine".
I replied back as nicely as I could with out being rude. I was appalled that she thought we took their garbage cans.
Things that were nice about the house were, the living room furniture was comfortable, once the tv was fixed it was a really nice 55" screen, the kitchen had a lot of cookware, the pool area was very nice, a lot of seating and lounge chairs out by the pool. The outside of the house was inviting and the grounds are well kept. The beds weren't too bad either. Would I rent this house again? Probably not. Update a few things, then I just might rent it again. We love the Crescent Lakes area. It's convenient for grocery stores and its close to Disney.
I regret to write to you that you are dishonest people. I am currently in florida in my house and I just learned that you have used the garage despite my prohibition because I had you precise in my email before the reservation that there were only 2 parking spaces and no other possibility. Indeed my garage is a game room, noted on my ad. In addition I did not specify a car on my lawn and you have not considered. In addition we had just repainted the floor of the playroom for children and you have no respect since there are now traces of tires. I find it unacceptable to read the reviews you posted on the site to harm me. In conclusion I now think I know where my garbage goes. Hoping never to deal with you.