Five Bedroom Villa, Sleeps 12
Linda Dias/Norberta Sá
- english, spanish, portuguese
Canceled bookings will not receive a refund
Huge villa. Nice outdoor space. Pool is too cold and expensive
We liked the villa. The space was really good especially outside. The check in and out process was easy and roberta was really nice. The beds were comfy and it’s mainly quiet apart from the cars that come up for the view and sometimes that’s a few young people in the middle of the night. The WiFi didn’t work for us which was annoying as we ended up using data which was more expensive. Also the pool was cold. The children were shivering after 5 minutes even though we’d paid €400 for it to be 25 degrees. It’s a bit misleading to think it would be warm enough to go in. I did complain about the pool and WiFi and expected to be compensated however I wasn’t. The cost for us to stay for two weeks was very decent however if you want to go to and from the old town everyday it’s €30 in taxi fares or more if you go out at night too. The walk is nice to the old town however it’s really hilly, so unlikely you’d walk back in the heat. There’s a shop not too far away but it’s a slog to walk back with shopping in the heat. I’d recommend that you hire a car. The outdoor table and chairs could do with being renewed as they’re dated, but with the seat covers on they were comfortable. There’s a spacious family room and dining table with nice furnishings and art work. The BBQ outside is really big and easy to use. The views are stunning.
Thank you very much for your comments.
Just to clarify a couple of points for future guests.
The pool temperature was 25º, and this was visible on the pool pump and the thermometer in the pool.
There was an issue with the WiFi, which required the intervention of the internet provider, which was immediate. Unfortunately, these things can happen anywhere, on holiday and at home, but we reacted and resolved the problem immediately.
We are glad that overall you enjoyed your stay in Villa Luz.
Best Villa you can get in Funchal
This location is Amazing!
We visit again!
The Pool is great!
The bedrooms are perfrekt!
The next Supermarked is 5 minutes away.
Everything you need is there!
You have to see it with your own eyes.
This location is highly recommended.
A perfect review. Thank you very much indeed. We look forward to your return visit.
beautiful, modern, spacious, glorius view of the harbor. A little better supplied kitchen would have made it perfect (spices, paper towels, garbage bags.)
Thank you very much.
first class villa
Excellent villa and pool area, very good games room. Magnificent views of the sea and harbour would recommend a car as it is a bit far out, but dont let that put you off. There are many very good resturants in Funchal about a 10 min taxi ride away also good shopping areas,supermarkets etc.make sure you get out and visit the mountain areas as there are some fantastic views . Weather was a bit of a let down, so we will be returning a bit later in the season next time. Pool ws heated (at a cost) so we were able to use it every day, all in all a very good time had by all (ages 6 to 65) would definately recommend this villa
Thank you very much for your great review. Very much appreciated and we look forward to your return visit.
Very good but not perfect
There is no doubt this is a lovely villa with a quite stunning view but it is not perfect.
It is furnished with taste and style and short of a sharp knife or two, always missing from holiday lets; there is nothing else you could possibly ask for. Parking is a bit of a chore with more than one car as there is little room at the top of the drive to turn but this is not an insurmountable problem.
Two negatives stopped the villa being perfect. Green water in the swimming pool being one. It was very green the day of arrival and was still murky green ten days later despite the efforts of the pool man and his addition of more chemicals. On the last day we used it and from a foot away and wearing goggles, it was still impossible to see the bottom. It would be fair to say the water was not inviting and the pool probably had less use than it would have had it been clear, having paid over 200e to have it heated we were less than enamoured. We had a salt water pool in our house in Canada and the water was always crystal clear, perhaps this one was emulating the Olympic pool in Rio!
The second negative was the squatters we encountered in almost every room, including the master bedroom and kitchen. Ants, thousands of the little blighters. They infested my wife’s handbag, left on a chair in the bedroom, were all over the bedside table and were infesting the carpet in the main lounge when Linda came to see us off. At least I was not charged extra for their presence as I was for the one extra person who joined our party.
Would I recommend the villa? In all honesty I simply cannot say I would unless there was some cast iron guarantees the pool would be clear and the ants evicted. Would I use the agents again? Yes they were unfailingly helpful at every step of the way, from the initial contact through to the final hand back of the keys on the day we left.
They gave first rate service.
Unfortunately, there was a problem with the pool pump during your stay, which resulted in the water issue. This was only discovered after your departure. It has not happened before and we are very sorry.
Ants can be a problem in Madeira and this was the first instance in Villa Luz. This has been dealt with and we now have regular treatments by a local pest control company.
Thank you for your kind comments regarding our service, we aim to please!
We stayed one week and enjoyed every minute!
Villa Luz was perfect, we arrived on christmas day, had no problem to find our way to the villa on our rented cars. We were met at the vills, everything was ready and the pool was heated, nice.
We had a spectacual view of the New Years fireworks! Wow, some extra credits for this.
We are very happy with our stay and can highly recommend Villa Luz.
Thank you very much for your kind comments and recommendation.
There is a large supermarket close by (3 minutes by car) in the shopping mall - Madeira Shopping, which has a large choice of shops, boutiques and a food hall.
The centre of Funchal is 2km away and there is a frequent bus service, the bus stop is just along the road.
There are various Lidos with access to the sea in Funchal, as well as many pebble beaches around the island. The closest Lido is and the closest pebble beach is 2 kms away. It can be reached by car or public transport. There are bars and restaurants along the promenade.
Palheiro Golf, an 18 hole, par 72 Cabell Robinson course is only 15 minutes by car. There is a another 27 hole golf course in Santo da Serra, approximately 35 minutes by car.