Refurbished traditional, 2 bedroom villa close to Salgados golf and sandy beach
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Great value and location
This was my first stay at the villa and I cannot tell you how impressed I was with both the standard provided and the beautiful location. The villa, having been redecorated, was so clean and spacious with everything needed for your holiday. The location was perfect, near a long sandy beach, a fantastic golf course and five star hotels, the facilities of which could be used. Although we had a car, there is a bus service which runs regularly during the busy months. I would strongly recommend the property.
Schönes Haus weit ab vom Trubel
Ein sehr schönes Haus, weg vom Trubel der Algarve und trotzdem mittendrin.
We are not happy because the first day we could not use the toilet that it was clogged, the terrace
We are not happy because the first day we could not use the toilet that it was clogged, the terrace was impossible to eat because of the unpleasant pig smell of the neighbor, which gathers many insects, plus the administrator had a bad behavior and entered house without asking for permission and the house does not have air conditioning, just a weak blower that blows the air warm. The garbage collector is at a very long distance.
We were very disappointed and surprised to receive such a negative and unwarranted review, totally opposite to the average client rating of 4.4 (out of 5) since the start of 2017.
It should be noted that the villa has 2 bedrooms and, with the use of a sofa bed in the lounge, can sleep a maximum of 6. When the villa was booked, it was confirmed that there would be 6 persons staying there. However, we were shocked when our property manager informed us that there were 11 people staying. When this was questioned by our property manager, the guests became abusive towards him.
To response to the specific points raised in the review-
• In any holiday property there can be issues with blockages, but our property manager resolved the issue by midday the next day. He received a call from the client at 20.30 on their first night regarding the blockage and he was asked to be at the villa at 10.00 the following morning to resolve the problem – when he arrived there was no one there so he accessed the property and tried to unblock the drains but had to call a drain company to deal with the problem.
• In our HomeAway description we say that “Although close to every facility you could want, the villa is in a rural location, so you will regularly see and hear a wide range of domestic animals.”
• We have never had any complaints from previous guests regarding any bad smells.
• We have never stated on HomeAway that we had air-conditioning. It is a traditional Portuguese villa that has high ceilings and is generally cool. A large portable air-con unit was however available for their use, which they obviously used incorrectly to have hot air circulating.
• The location of the large garbage bins is less than 100 metres from the villa, which is probably less than for most properties of this type on the Algarve.
It should also be noted that we are a Premier Partner who is rated highly by HomeAway who say, “This partner has demonstrated and is committed to fast response times, the best rates, and a great guest experience.”
Whilst we are receptive to ways in which we could improve our properties, this type of unwarranted and vindictive review requires a robust and truthful response and we would like to warn other property owners to be aware of Roman Grosu in the future.
Casa muito limpa. Atendimento também muito simpático. Local sossegado. Recomenda,-se..
A casa tem boas acomodações .muito limpa.o local é bom . a atendimento também é muito bom .gostei
Overlooking Salgados Golf course and in an unspoilt rural setting, close to a long sandy beach. Additional facilities including swimming pools and spas can be found at the adjacent Salgados Palace Resort hotel (at extra cost).