Destin West Bayside Resort Osprey 506
Bill Tumlin/ Grace Ellis
What makes this Condo unique
The only Resort in our area with access to both Beach and Bay. The best of both worlds.
100% refund if canceled at least 60 days before arrival date.
Overall great location, condo, and owners!
Have a contingency plan
The property was conveniently located for the ultimate reason of our stay, close to the National Dance Competition venue at the Emerald Coast Convention Center. I am uncertain if it is abnormal since it was the week of the 4th, but traffic was extremely heavy coming from Destin, which made merging into traffic from the property a little nerve racking and inconvenient on a daily basis. Don't be in a hurry. Also, the people who stayed in the unit prior to our arrival had notified the manager that the washing machine was showing an error. A repair man did not show up until the following afternoon, and he suggested a new washing machine for two main reasons 1)The wait involved 2)Cost. The property manager offered to do our laundry, but instead gave us a code to another unit around 10:30 and said we could have it until 4 pm. So, my wife who truly needed vacation time, spent those 5-6 hours doing laundry and carrying it up and down from 3 levels. The next day, a new machine was delivered. It would have been nice to been offered some compensation for the loss of a day, but nothing ever was. Word to the wise, understand things happen but not everyone makes it right.
Also, no one follows the rules. Not by the pool, not after 10, no pets etc. So, if you are a rule follower, you may not enjoy your stay.
Property is wonderful. We love the pools and lazy river
Last minute getaway
The unit and grounds were very clean. We thoroughly enjoyed the zero entry pool and lazy River. Walks along the ocean and bay are super close. We were searching for an accessible place to stay and this worked for us.
Our stay was extremely subpar to say the least. The property is need of some major upgrades and the description of the place is somewhat deceiving. The condo is not a beach front property so if you are looking for that this is not the place for you. Also It does not sleep 9 people comfortably. Some of the appliances were either broken or just outdated. In addition to the appliances being broken, the owner's response to our concerns were not answered quickly. It took a day for the owner to come to the property and check on one of the appliances and even then there was no real solution. Also there were some electrical issues with the condo. Only the bottom socket of each outlet worked and some tvs did not work. There was also significant rust on most of the outdoor furniture. Overall, it was a unsatisfying stay. This was my first time using Vrbo and now I am reluctant to using this service again. I do not recommend this property for anyone. You can get a better stay and deal else where.
We are so sorry to hear that you felt misled while booking and staying in our condo. I am rather shocked to read this review as you did not portray your stay to me in this way when we met in person. I am so sorry that the dishwasher broke during your 2 night stay. It is very unfortunate when appliances break down and happen to do so during your stay. As soon as you let me know I did come by within two hours to check on the status of the dishwasher and then determined that it needed to be replaced. I am sorry that we were unable to order and have it installed during your stay. However, it was ordered that same day. I also offered to refund $50 back to you for the inconvenience and did that same day. As far as “other appliances being out of date" I would like to follow up with you to see which appliances you thought needed upgrading. We are always open to suggestions from our valued guests. I do wish that you had let me know about the wall sockets and TVs. All of the upper wall sockets are turned on by wall switches. So, if the wall switches were not turned on the upper wall socket would not have power. For the TVs, some people change the input and therefore sometimes the input needs to be changed back in order to get cable. Both of these items would have been easy fixes had you let me know about them. After your departure, we found some very minor rust spots on "some" of the chairs but to make it sound like the furniture was falling apart is rather misleading.. Again, this is something that I would have gladly taken care of while I was there checking on the dishwasher. As far as our listing, the photos are exactly as the condo is in person. You will not find a place on our site that says our condo is “beachfront.” Our condo is beach and bay view as it is located on the Bay side of Destin West and not the Gulf side. Because of its location, from each patio you have a view of the bay on one patio and a view of the gulf on the other patio. Again, I do wish that you had voiced your concerns to me during your stay so that I could have had the opportunity to make things right.
We had the best time and love the lazy river!!