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Book Online or call HomeAway Booking Assistance 888-640-7927
Book Online or call HomeAway Booking Assistance 888-640-7927

The Old Customs House

Bedrooms 2
Space 2,200 sq. ft.
Property type apartment
Minimum Stay 1 - 2 nights


About the property

2 Bedroom, 1 Bathroom, Sleeps 6 with 2200 square feet of space

Enjoy your stay in this quaint, old fashioned fully equipped 2 bedroom suite, upstairs in the historic Old Customs House (built in 1917) overlooking beautiful Johnstone Straits,located right downtown Alert Bay(Home Of The Killer Whale).cable TV and high speed internet provided.


-enjoy a glass of wine while watching one of our magnificent sunsets.

-watch the cruise ships and marine traffic as they pass by

-enjoy the marine life in the bay including killer whales, sea otters, mink and seal

-watch the soaring bald eagles as they search for fish.

-Experience life in our historic community:

-walk or hike our safe, easily accessed trails through old growth forests

- stroll along the board walk aside the seawall

-Sit and visit with the locals in our town square

-walk along the beach looking for old trade beads or shells or bits of polished colored glass hiding in the pebbled sand

-visit and relax awhile in ecological park that resembles the Florida everglade with its moss covered trees and swamp like marshy areas (the locals call it Gator Gardens!!

-Take some time to visit the world famous U'Mista cultural center, filled with ancient artifacts and treasures of the Namgis first nations.

view the Namgis burial grounds filled with Totem poles

see the worlds tallest totem pole(173 feet tall)

- See the water color paintings by Chris Nancarrow depicting a day in the life of Alert Bay

-Fish off the dock for salmon and rock cod .

-go whale watching, kayaking or diving

More Details

owner/ Maxine Williams
Member since: 2014
Speaks: english
Response time:
Within a day
Response rate:
Calendar last updated:
June 24, 2017

About owner/ Maxine Williams

I was born and raised in Saskatchewan and came to B.C. in the early days of Kitimat shortly after my marriage. I have lived in Alert Bay for over 50 years and I served on village council for 25 years and I have always been actively involved with the community.( mainly tourism). I held numerous positions with the union of B.C municipalities (U.B.C.M.) and the association of Vancouver Island Municipalities (A.V.I.C.C.). I had 9 children who were all raised on Cormorant Island. They are scattered all over Canada now. I love our historic old community with its colorful past and characters and enjoy sharing my stories and knowledge with our visitors. My husband and I have been married close to 60 years.

owner/ Maxine Williams purchased this apartment in 1994

Why owner/ Maxine Williams chose Cormorant Island

The building is a historic building (customs House), built from the lumber first milled here In Alert Bay from first growth Fir. It has housed( over the years) the customs , telephone, and telegraph offices and has seen many people pass through its doors

What makes this apartment unique

We are located right down town within walking distance of most attractions and shops.


Alert Bay Apartment Accommodation and Amenities

Property Type:
  • apartment
  • floor 2
Building Type:
  • building
  • Guests provide their own meals
Floor Area:
  • 2200 sq. ft.
House Rules:
  • Max. occupancy: 6
  • pets considered ...
  • children welcome
  • non smoking only ...
Location Type:
  • Beach View ...
  • Beachfront ...
  • Downtown ...
  • Mountain View ...
  • Ocean View ...
  • Oceanfront ...
  • Village ...
  • Waterfront ...
  • Adventure
  • Away From It All
  • Historic
  • Clothes Dryer ...
  • Hair Dryer
  • Heating ...
  • Internet ...
  • Iron & Board
  • Linens Provided
  • Living Room ...
  • Parking ...
  • Towels Provided
  • Washing Machine ...
  • Coffee Maker
  • Dishes & Utensils ...
  • Kitchen ...
  • Microwave
  • Oven
  • Pantry Items ...
  • Refrigerator ...
  • Stove
  • Toaster
  • Dining ...
  • Dining Area
  • seating for 2 people
  • 1 Bathroom
  • Bathroom 1 - toilet , combination tub/shower , fully renovated
  • 2 Bedrooms, Sleeps 6
  • Bedroom 1 has one queen size bed Bedroom 2 has 2 queen size beds we have one twin size roll away cot
  • Books ...
  • Games ...
  • Satellite / Cable ...
  • Television ...
  • Deck / Patio ...
  • Outdoor Grill ...
  • Tennis
  • Long-term Renters Welcome
  • wheelchair inaccessible ...
  • churches
  • festivals
  • library
  • marina
  • museums
  • playground
  • restaurants
Leisure Activities:
  • beachcombing
  • bird watching
  • eco tourism
  • photography
  • scenic drives
  • shelling
  • shopping
  • sight seeing
  • walking
  • whale watching
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • groceries
  • hospital
  • medical services
Sports & Adventure Activities:
  • cycling
  • deepsea fishing
  • fishing
  • fly fishing
  • hiking
  • kayaking
  • pier fishing
  • roller blading
  • sailing
  • snorkeling
  • snorkeling/diving
  • tennis


Excellent! 4.4/5 -
(7 traveler reviews)

The Old Customs House
average rating of 4.428571 based on 7 reviews

Wonderful view

  • 3 of 5

The apartment was comfortable, location was central and the. View was wonderful. However, I'm still waiting for my 100$ damage deposit as we left the apartment the way we found it!

Thank you

  • Submitted: Jun 19, 2017
  • Stayed: May 2017
  • Source: VRBO, from HomeAway
Owner's Response: I authorized vrbo to pay your damage deposit just after you left. Let me know if you get it or not. Maxine
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0 0
Victoria B.C.

The rental was perfect for our purpose. I was with my father, son and his friend on a fishing trip.

  • 4 of 5

The rental was perfect for our purpose. I was with my father, son and his friend on a fishing trip. The space allowed us separate bedrooms, an equipped kitchen, TV's, internet and laundry. The owner, Maxine, was kind enough to provide access to a locked freezer outside for all the fish we caught.

The furnishings a little older but everything was clean and in good shape. The home is located on 'main street' right beside the grocery store and the tourist information.

I would gladly stay there again.

  • Submitted: Aug 18, 2016
  • Stayed: Aug 2016
  • Source: VRBO, from HomeAway
Owner's Response: I am glad you liked the Old Customs House. Was sorry that your fishing did not fill the freezer up with fish !! maybe next time!!!!. come back and see us again !! We'll keep the light on for you . maxine
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0 0

Wonderful, restful, and characterful!

  • 5 of 5

The suite was amazing, even with five of us staying there was plenty of room. Cozy kitchen and living room, with a lovely patio that offers a great view of the water and the wildlife (we saw a bald eagle on several occasions posting up on the community centre just outside our place). I wouldn't change a thing!

  • Submitted: Aug 15, 2016
  • Stayed: Jul 2016
  • Source: VRBO, from HomeAway
Owner's Response: we are so glad you enjoyed The Old Customs House!! We are happy you had a nice stay and hope you will come back to see us . maxine
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0 0

A very neat and cozy place to work, relax and enjoy.

  • 5 of 5

The property was very maintained. Owner ( Maxine Williams) was very helpful and made sure our stay was comfortable. It was a pleasure to sit out on the patio and enjoy the beautiful view of alert Bay. I will be staying here whenever I have to visit Alert Bay.

  • Submitted: Feb 10, 2016
  • Stayed: Jan 2016
  • Source: VRBO, from HomeAway
Owner's Response: thank you for your kind comments I look forward to seeing you again and getting some gardening tips . keep in touch !!
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1 0
Canada, Canada

Wonderful family retreat centre!

  • 4 of 5

Our family of 6 found this rental online and right from the very start to the finish Maxine was splendid in making our stay enjoyable. The unit is very comfortable with great views centrally located to all things on Cormorant Island. Everything was as advertised and the laundry facilities included were an added bonus. The décor is charming, though the kitchen could use a few more utensils & cookware but was easily manageable. Definitely a recommended place and we'll make plans to return.

  • Submitted: Aug 8, 2015
  • Stayed: Aug 2015
  • Source: VRBO, from HomeAway
Owner's Response: thank you for your comments ! you should have looking inside the big pot. It was filled with assorted stackable little pots !! Come and visit us again !!
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2 0
Terrace, BC Canada

Fantastic choice!!! Great stay over Christmas!

  • 5 of 5

My wife and I came back to Alert Bay to visit family over Christmas but wanted some space as the house was a bit cramped for us. We were recommended to check out this rental by relatives and were glad we did. A phone call to the owner and our reservation was confirmed instantly. We dealt with a very interesting woman named Maxine who knew everyone in town as well as all my relatives and went out of her way to make sure our stay was very comfortable. She sent her son with the keys to greet us when we arrived at the rental and he showed us where everything was. Even though it was Christmas eve Maxine assured us not to hesitate to call if we needed anything at all. She even invited us to join her family for dinner on Christmas Eve but we had to decline as we were already spending it with our own relatives. The rental is located in the middle of town very close to the ferry and shopping. It overlooks the ocean with fantastic views and is only a few feet from the beach. My wife and I did a little "beach combing" on boxing day to look for Indian beads that are very common there and had a wonderful day. The bedroom was very comfortable and the mattress was perfect. Not too hard or soft which was perfect for my back problem. The bathroom was perfect with a large soaker tub that my wife really enjoyed, and they include a full sized washer and dryer which allowed us to do all our laundry and not bother the relatives. The kitchen is a bit small but has a fridge, stove and microwave as well as all the cups, glasses, dishes, pots, pans and cutlery that a person could ever need to stay here for an extended period of time. The general appearance of the rental is styled after the original residence but has all the modern conveniences of a much more expensive place without the big pricetag. We were so happy that we chose this place and our stay couldn't have been better. We highly recommend it to anyone visiting Alert Bay who wants a more personal and cozy experience. It was so quiet and peaceful to get away to the Old Customs House!

  • Submitted: Feb 25, 2015
  • Stayed: Dec 2014
  • Source: VRBO, from HomeAway
Owner's Response: we loved having you stay over Christmas and hope to see you both again, along with your little dog companion!!!! maxine
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2 0


Nearest Airport
2 Kilometres
Alert Bay has a well maintained airstrip
Nearest Ferry
1 Kilometres
2 blocks
Car: recommended

Alert Bay has a series of safe, well maintained , easy hiking trails through first and second growth forest. Good for Bird Watchers , nature enthusiasts and photographers..


Rates & Availability

Alert Bay Apartment Rental Rates

Rental Basis:
per property
Owner accepts payment in:
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly * Event
Apr 1 2017 - Oct 31 2017
2 night minimum stay
Notes: Rates are based on 2 guests; add $18 per night, per additional guest
Nov 1 2017 - Mar 31 2018
1 night minimum stay
My Standard Rate
2 night minimum stay
Notes: Rates are based on 2 guests; add $18 per night, per additional guest

Additional information about rental rates

cleaning per stay $29.27
Pet Fee $18.3
additional guest $18.3
Refundable damage deposit $73.18

NO SMOKING except in designated area

Rates are based on double occupancy

not suitable for handicapped (there are stairs that need to be climbed)

1-2 persons $125.00 PER NIGHT $750.00 WEEKLY
extra persons $25.00 per night
high speed internet included free
washer and dryer provided free of charge
BBQ provided
check out time is 11 am
check in time is 4 pm

Owner's Cancellation Policy

  • 50% refund if canceled at least 7 days before arrival date.
  • 100% refund if canceled at least 14 days before arrival date.
Contact Owner