check navigate-up navigate-left navigate-right expand mail svg-lightning svg-24hr svg-house svg-sleeps svg-bedrooms svg-bathrooms svg-stay svg-toilet calendar svg-report-flag pet-dog svg-multiunit

MOON PALACE, DIAMOND level, All Inclusive with $1,500 Resort Credits

Bedrooms 1
Property type hotel
Minimum Stay 7 nights


Minimum Stay
7 nights

About the property

4 Resorts In 1, To Fill Everyone's Needs, Active Or Relaxed.

We are Palace Elite Diamond members and we are traveling to Moon Palace Mar 11-18 and Mar 18-25, 2017. If you would like to travel during those dates for either week, we have a limited number of guests that can enjoy the benefits of DIAMOND status. Once that is met, I still have a few weeks that could travel as VIP not Diamond during those dates.



Hola, we are Gayle and Peter, thank you so much for visiting our listing. Since we are both retired, we love to visit Palace Resorts often, 4-6 times a year, and love to share our experiences with others.

We have the ability to offer you the benefits of our Diamond membership by offering one of our Imperial weeks. Please email us for more detailed information.

Please have a look at our reviews to see what our guests are saying about our service.

★ We can also book you at other Palace Properties such as Sun Palace, Playacar Palace and Moon Palace Jamaica Grande as well as 2 bedroom Family Connections Suites.


Palace Resorts is internationally known to be the BEST All-Inclusive resort chain in Mexico with 6 Palace Properties in the top 10 in Cancun.

Moon Palace is 4 resorts in one.

SUNRISE is the hub of Moon Palace with the Kids Club, Teen Club and Noir night club, it has the most activities and action. Daily and nightly activities are available, plus shows and buffets to meet everyone’s expectations. Stay at the Sunrise and see how our staff shines for you!

NIZUC is in the middle with fabulous ocean views with the British Pub and great lobby Bar. Top notch service is available to you from the moment you set foot on the property. You can easily walk or take short golf cart ride to other properties if you are so inclined. The gorgeous landscaping will engulf you and take you away to a different place. Come enjoy the best Cancun has to offer.

GRAND is at the other end and is the quietest with no music at the heated pool. The wonderful Garden View suites are 30% bigger than Sunrise and Nizuc and will have you surrounded by elegance and comfort. The different restaurants will keep you coming back for more; Italian, Brazilian, and other dishes from around the world are waiting for you.

GOLF VILLAS are six building villas comprised of a mix of beautiful landscaped views that take your breath away. Beautifully managed golf grounds greet you every morning as you come out of your balcony, so come and explore the Golf Villas difference while staying at Moon Palace.

Enjoy luxury accommodations with true luxury built in through unlimited free usage of 16 bars, 15 top restaurants, 24 hour complimentary room service, 6 swim-up bars, 7 outdoor pools, Flo-Rider, Mini Golf, excellent nightclub, British pub, two gyms and live entertainment.

The area is historic with evidence of the ancient Mayan civilization all within a day trip to some of the most famous sites like Chechen Itza, Coba and Tulum. Also in the area is the second largest barrier reef in the world with some awesome Snorkel or Diving experiences complete with hotel diving certification programs. There are also numerous other options to fill all your needs with a night in one of the world’s hottest nightclub areas Cancun. Shopping, water parks, zip-lines, cenotes to mention a few activities awaiting you at the World’s #1 vacation destination.

Experience relaxation and rejuvenation of your mind, body and spirit at Moon Palace Golf & Spa resort’s world-class SPA FACILITIES. Upon arrival, a thoroughly relaxing hydrotherapy experience is your first stop, followed by your choice of the latest spa services – massages, bath therapies, facials and body scrubs – expertly administered in one of our 39 spacious treatment rooms. Couples can enjoy a relaxing treatment in one of our three couples massage rooms with golf course/lake views.

More Details

Member since: 2014
Speaks: english
Response time:
Within a few hours
Response rate:
Calendar last updated:
January 22, 2017

About Peter

Our names are Gayle and Peter, retired and living in Toronto, Canada and we love to travel. Our first experience with Palace Resorts was in February 2008 at Vallarta Palace now Hard Rock Hotels Vallarta. We arrived at Vallarta Palace because Peter had won a sales incentive trip. We were so impressed with the amenities offered by the resort as well as the exceptional service by the staff we became members on that very trip.

Prior to our experience with Palace Resorts, we had traveled extensively including Spain, Portugal, Morocco, East and West coast of Canada, West coast of US. We had experienced a lot of cruising as well but we felt the ships were becoming too large and crowded. We also had the opportunity of staying at 5* resorts in Costa Rica, Cuba, Puerto Rico and St. Martin.

Our other travels paled in comparison to our experience at Vallarta Palace. We now travel to Palace Resorts 4 or 6 times annually and have never changed our opinion.

As a Founding member since 2008 we upgraded numerous times to DIAMOND Villa level membership. Through all our upgrades, we have hundreds of excess weeks available that we can offer to our friends and family at considerably discounted rate that you will not find with any travel agency or direct with Palace Resorts.

Peter purchased this hotel in 2008

Why Peter chose Quintana Roo

The variety that a large resort offers with lots of amenities, restaurants, activates, pools and bars offer but still maintain the small resort feel with the 4 separate sections, Sunrise, Nizuc, Grand and Golf Villas. And of course the staff who cannot do enough for you to have a most memorable stay.

What makes this hotel unique

The staff is what makes this resort so special. They all have the can do approach and customer satisfaction is paramount from the top down. Free wedding packages are available.


Wonderful! 4.9/5 -
(214 traveler reviews)

MOON PALACE, DIAMOND level, All Inclusive with $1,500 Resort Credits
average rating of 4.925234 based on 214 reviews

Great booking experience

  • 5 of 5

VIP booking was great and timely. Everything was well arranged.

  • Submitted: Jan 18, 2017
  • Stayed: Nov 2016
  • Source: VRBO, from HomeAway
Did you find this review helpful?
0 0


  • 5 of 5

First of all, from start to finish, Peter was fantastic. The resort experience was great. We loved the pools, the rooms, the endless buffets. So relaxing and positive! The staff were warm and accommodating. The kids loved the teen room, wave rider, water polo games, and we loved that we felt safe letting them run around as a group without concern for their safety. The vacation was a treat that we would recommend to anyone.

  • Submitted: Jan 15, 2017
  • Stayed: Dec 2016
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much for your review and I am so happy you had a fabulous experience but it is hard not to at Palace with their fantastic service.
Did you find this review helpful?
0 0

Everything as Promised

  • 5 of 5

We stayed at Moon Palace for 8 nights with our 2 sons aged 12,13 in the family suite which was heaven for us! Everyone had their own space and to rest in after long days of fun! We stayed in the Sunrise section next to pool which was an excellent location if you have children. Food was great! The kids spent ++ hours at the Flo rider and the teen lounge which gave my hasband and I plenty of time to relax. Airport transfers went off without any problems. Everything was fabulous!!!

Thanks Peter!!!!!

  • Submitted: Jan 14, 2017
  • Stayed: Jan 2017
  • Source: VRBO, from HomeAway
Owner's Response: Fantastic, thank you so much for your review and I'm so glad you had a great time.
Did you find this review helpful?
0 0

Looking forward to returning soon!

  • 5 of 5

My husband and I booked a unit at the Moon Palace Grand with Peter. It was our first time there, and also our first time at an all-inclusive resort. What a treat! We were there for a relative's destination wedding on the beach, which was a great experience. We can definitely say that the booking process was very easy, with quick responses to all of our questions. We used some of our resort credits to go on a day's excursion to Isla Mujeres, but even staying all 7 days at the resort would have been fine. So many pools and restaurants and shows to experience!! The weather was perfect, in the 70-80 range every day! Service was unbelievable, even carrying our plates to our table, when going through a buffet!! We felt so pampered!! When moving between the 3 resorts, we never waited longer than 5 minutes to catch a golf cart/van to our destination, so trying many different restaurants at the various locations was effortless. An unbelievable experience!

  • Submitted: Jan 2, 2017
  • Stayed: Nov 2016
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much for your review and you summarized Moon Palace perfectly. Lots to do with impeccable service with all the food and drink included. Thank you for booking with me.
Did you find this review helpful?
0 0

Wonderful Experience - would book again!

  • 5 of 5

My 2nd trip to Moon Palace was booked with Peter. He responded to my questions promptly and was able to grant my special requests (location at Nizuc with an Ocean Front view; concierge/VIP black band status). The process of booking was flawless and quick - I had actually booked less than 2 weeks prior to departure.

The pick-up from the airport was easy - exit the airport and folks were there to direct you to the Moon Palace transportation. The check-in was easy as well - with VIP status, the staff takes you to a quiet area and offer you treats while talking to you about Vacation planning. Our room and views were stunning - we were on the beach, and everything was easy to walk to. The MP staff clean the place very well.

Peter also checked in with us (via e-mail) to see if we needed anything else during our first day there.

I am definitely recommending working with Peter for your Moon Palace stay. :)

  • Submitted: Dec 1, 2016
  • Stayed: Nov 2016
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much for your review and I am very happy that you had a wonderful experience booking with me. Moon Palace is a wonderful place and the staff are awesome.
Did you find this review helpful?
0 0

Moon Palace

  • 5 of 5

We returned to Moon Palace once again and we are never disappointed. Definitely one of our favorites! Booking with Peter once again he made sure everything was perfect. He responds to any inquiries we might have before or during our vacation and responds very quickly. We will absolutely book with Peter & Gayle in the future :)

  • Submitted: Nov 25, 2016
  • Stayed: Nov 2016
  • Source: VRBO, from HomeAway
Owner's Response: Thanks so much for your review and I am so happy your experience has been great with me and the resort. Thank you for booking with me.
Did you find this review helpful?
0 0


Nearest Airport
7 Miles
Cancun International Airport
Car: not necessary


Rates & Availability

Cancún Hotel Rental Rates

Rental Basis:
per property
Owner accepts payment in:
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly Event
High Season
Jan 4 2017 - Apr 22 2017
7 night minimum stay
Notes: Rates are based on 2 guests; add $57 per night, per additional guest

Additional information about rental rates

These prices are for 2 people with a 7 night stay.



Requirements are that a COUPLE must travel with at least one over 30 years of age and cannot be a Palace Resort Elite Member. We have alternative options available so please enquire.

★ Additional nights or less than 7 nights are at a different rate than the 7 night rate.
★ 2016 - Additional Child 4-17 in same room $55 US /child per night
★ 2017 - Additional Child 4-17 in same room $58 US /child per night

★ 2016 - Additional Adult in same room $110 US /adult per night
★ 2017 - Additional Adult in same room $117 US /adult per night

Email for a quote and please include ages of travellers.


You MUST have a Valid PASSPORT.

Prices subject to change.

Owner's Cancellation Policy

100% refund if canceled at least 30 days before arrival date.
Enter dates for accurate pricing
Available arrival
Available stay (no arrival)


Cancún Hotel Accommodation and Amenities

Property Type:
  • hotel
Accommodation Type:
  • Hotel
  • Catering available
  • Breakfast - Included in Price
  • Lunch - Included in Price
  • Dinner - Included in Price
  • Housekeeper Included
Location Type:
  • Beach View
  • Beachfront
  • Golf Course Front
  • Golf Course View
  • Ocean View
  • Oceanfront
  • Resort
  • Water View
  • Waterfront
  • Adventure
  • Family
  • Historic
  • Romantic
  • Spa
  • Sports & Activities
  • Tourist Attractions
  • Air Conditioning
  • Fitness Room / Equipment ...
  • Hair Dryer
  • Heating
  • Internet ...
  • Iron & Board
  • Linens Provided
  • Telephone ...
  • Towels Provided
  • Coffee Maker
  • Refrigerator ...
  • Dining Area
  • 1 Bathroom
  • Bathroom 1 - toilet , shower
  • 1 Bedroom, Sleeps 4
  • Bedroom 1 - 1 king , 2 double , 2 double and/or roll-away available
  • Deluxe 2 Bedroom Family suites available see VRBO listing 654363. Suitable for 2 Adults and 2 Children with a 6 person maximum.
  • Books
  • DVD Player
  • Ping Pong Table
  • Pool Table
  • Satellite / Cable
  • Television
  • Video Games
  • Video Library
  • Balcony
  • Bicycles
  • Golf ...
  • Outdoor Grill
  • Water Sports Gear
  • children welcome
  • non smoking only ...
  • pets not allowed
  • wheelchair accessible
Pool / Spa:
  • Communal Pool
  • Heated Pool
  • Hot Tub
  • Sauna
Onsite Services:
  • Concierge
  • Massage
  • Staff
  • health/beauty spa
  • restaurants
  • ruins
  • theme parks
  • water parks
Leisure Activities:
  • boating
  • eco tourism
  • photography
  • scenic drives
  • shopping
  • sight seeing
  • walking
  • whale watching
  • wildlife viewing
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • groceries
  • hospital
  • laundromat
  • massage therapist
  • medical services
Sports & Adventure Activities:
  • cycling
  • deepsea fishing
  • fishing
  • golf
  • golf privileges optional
  • hiking
  • jet skiing
  • parasailing
  • sailing
  • scuba diving or snorkeling
  • snorkeling
  • snorkeling/diving
  • surfing
  • swimming
  • tennis
  • water skiing
  • wind-surfing

Learn more about this vacation rental at the owner's website:

Partner Offers

You might like these similar properties