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MOON PALACE, VIP level, All Inclusive with $1,500 Resort Credits

Bedrooms 1
Property type hotel
Minimum Stay 7 nights


About the property

4 Resorts In 1, To Fill Everyone's Needs, Active Or Relaxed.




Hola, we are Gayle and Peter, thank you so much for visiting our listing. Since we are both retired, we love to visit Palace Resorts often, 4-6 times a year, and love to share our experiences with others.

We have the ability to offer you the benefits of our Diamond membership by offering one of our Imperial weeks. Please email us for more detailed information.

Please have a look at our reviews to see what our guests are saying about our service.

★ We can also book you at other Palace Properties such as Sun Palace, Playacar Palace and Moon Palace Jamaica Grande as well as 2 bedroom Family Connections Suites.


Palace Resorts is internationally known to be the BEST All-Inclusive resort chain in Mexico with 6 Palace Properties in the top 10 in Cancun.

Moon Palace is 4 resorts in one.

SUNRISE is the hub of Moon Palace with the Kids Club, Teen Club and Noir night club, it has the most activities and action. Daily and nightly activities are available, plus shows and buffets to meet everyone’s expectations. Stay at the Sunrise and see how our staff shines for you!

NIZUC is in the middle with fabulous ocean views with the British Pub and great lobby Bar. Top notch service is available to you from the moment you set foot on the property. You can easily walk or take short golf cart ride to other properties if you are so inclined. The gorgeous landscaping will engulf you and take you away to a different place. Come enjoy the best Cancun has to offer.

The GRAND at MOON is at the southern part with a new Lobby and water park. The wonderful Garden View suites are 30% bigger than Sunrise and Nizuc and will have you surrounded by elegance and comfort. The different restaurants will keep you coming back for more; Asian, JC Steakhouse, Habibi (Lebanese), Italian, Mexican, Tapas & Wine bar, and other dishes from around the world are waiting for you. ★★★ PLEASE NOTE, The GRAND at MOON have higher rates than the rest of MOON.

GOLF VILLAS are six building villas comprised of a mix of beautiful landscaped views that take your breath away. Beautifully managed golf grounds greet you every morning as you come out of your balcony, so come and explore the Golf Villas difference while staying at Moon Palace.

Enjoy luxury accommodations with true luxury built in through unlimited free usage of 16 bars, 15 top restaurants, 24 hour complimentary room service, 6 swim-up bars, 7 outdoor pools, Flo-Rider, Mini Golf, excellent nightclub, British pub, two gyms and live entertainment.

The area is historic with evidence of the ancient Mayan civilization all within a day trip to some of the most famous sites like Chechen Itza, Coba and Tulum. Also in the area is the second largest barrier reef in the world with some awesome Snorkel or Diving experiences complete with hotel diving certification programs. There are also numerous other options to fill all your needs with a night in one of the world’s hottest nightclub areas Cancun. Shopping, water parks, zip-lines, cenotes to mention a few activities awaiting you at the World’s #1 vacation destination.

Experience relaxation and rejuvenation of your mind, body and spirit at Moon Palace Golf & Spa resort’s world-class SPA FACILITIES. Upon arrival, a thoroughly relaxing hydrotherapy experience is your first stop, followed by your choice of the latest spa services – massages, bath therapies, facials and body scrubs – expertly administered in one of our 39 spacious treatment rooms. Couples can enjoy a relaxing treatment in one of our three couples massage rooms with golf course/lake views.

More Details

Member since: 2014
Speaks: english
Response time:
Within a few hours
Response rate:
Calendar last updated:
July 22, 2017

About Peter

Our names are Gayle and Peter, retired and living in Toronto, Canada and we love to travel. Our first experience with Palace Resorts was in February 2008 at Vallarta Palace now Hard Rock Hotels Vallarta. We arrived at Vallarta Palace because Peter had won a sales incentive trip. We were so impressed with the amenities offered by the resort as well as the exceptional service by the staff we became members on that very trip.

Prior to our experience with Palace Resorts, we had traveled extensively including Spain, Portugal, Morocco, East and West coast of Canada, West coast of US. We had experienced a lot of cruising as well but we felt the ships were becoming too large and crowded. We also had the opportunity of staying at 5* resorts in Costa Rica, Cuba, Puerto Rico and St. Martin.

Our other travels paled in comparison to our experience at Vallarta Palace. We now travel to Palace Resorts 4 or 6 times annually and have never changed our opinion.

As a Founding member since 2008 we upgraded numerous times to DIAMOND Villa level membership. Through all our upgrades, we have hundreds of excess weeks available that we can offer to our friends and family at considerably discounted rate that you will not find with any travel agency or direct with Palace Resorts.

Peter purchased this hotel in 2008

Why Peter chose Quintana Roo

The variety that a large resort offers with lots of amenities, restaurants, activates, pools and bars offer but still maintain the small resort feel with the 4 separate sections, Sunrise, Nizuc, Grand and Golf Villas. And of course the staff who cannot do enough for you to have a most memorable stay.

What makes this hotel unique

The staff is what makes this resort so special. They all have the can do approach and customer satisfaction is paramount from the top down. Free wedding packages are available.


Cancún Hotel Accommodation and Amenities

Property Type:
  • hotel
Accommodation Type:
  • Hotel
  • Catering available
  • Breakfast - Included in Price
  • Lunch - Included in Price
  • Dinner - Included in Price
  • Housekeeper Included
House Rules:
  • Max. occupancy: 4
  • children welcome
  • pets not allowed
  • non smoking only ...
Location Type:
  • Beach View
  • Beachfront
  • Golf Course Front
  • Golf Course View
  • Ocean View
  • Oceanfront
  • Resort
  • Water View
  • Waterfront
  • Adventure
  • Family
  • Historic
  • Romantic
  • Spa
  • Sports & Activities
  • Tourist Attractions
  • Air Conditioning
  • Fitness Room / Equipment ...
  • Hair Dryer
  • Heating
  • Internet ...
  • Iron & Board
  • Linens Provided
  • Telephone ...
  • Towels Provided
  • Free Wifi
  • Coffee Maker
  • Refrigerator ...
  • Dining Area
  • 1 Bathroom
  • Bathroom 1 - toilet , shower
  • 1 Bedroom, Sleeps 4
  • Bedroom 1 - 1 king , 2 double , 2 double and/or roll-away available
  • Deluxe 2 Bedroom Family suites available see VRBO listing 654363. Suitable for 2 Adults and 2 Children with a 6 person maximum.
  • Books
  • DVD Player
  • Ping Pong Table
  • Pool Table
  • Satellite / Cable
  • Television
  • Video Games
  • Video Library
  • Balcony
  • Bicycles
  • Golf ...
  • Outdoor Grill
  • Water Sports Gear
  • wheelchair accessible
Pool / Spa:
  • Communal Pool
  • Heated Pool
  • Hot Tub
  • Sauna
Onsite Services:
  • Concierge
  • Massage
  • Staff
  • health/beauty spa
  • restaurants
  • ruins
  • theme parks
  • water parks
Leisure Activities:
  • boating
  • eco tourism
  • photography
  • scenic drives
  • shopping
  • sight seeing
  • walking
  • whale watching
  • wildlife viewing
Local Services & Businesses:
  • ATM/bank
  • Babysitter
  • fitness center
  • groceries
  • hospital
  • laundromat
  • massage therapist
  • medical services
Sports & Adventure Activities:
  • cycling
  • deepsea fishing
  • fishing
  • golf
  • golf privileges optional
  • hiking
  • jet skiing
  • parasailing
  • sailing
  • scuba diving or snorkeling
  • snorkeling
  • snorkeling/diving
  • surfing
  • swimming
  • tennis
  • water skiing
  • wind-surfing


Wonderful! 4.9/5 -
(226 traveler reviews)

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MOON PALACE, VIP level, All Inclusive with $1,500 Resort Credits
average rating of 4.9292035 based on 226 reviews

Family vacation

  • 5 of 5

Great family experience

  • Submitted: Jul 5, 2017
  • Stayed: Nov 2016
  • Source: VRBO, from HomeAway
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Amazing Week in Paradise! Thanks Peter

  • 5 of 5

We have traveled to Moon Place before but this was the first time I did not book directly with the resort. Dealing with Peter was such a pleasant experience. His emails were insightful and he always responded quickly. He was a pleasure to deal with. We had another amazing time in Cancun. We love the hotel and everything it has to offer. Thanks for a great vacation.

  • Submitted: May 6, 2017
  • Stayed: Mar 2017
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much for your great review and for trusting me with your travel arrangements. I am so happy you had a great experience and a great time at Moon Palace.
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Amazing Vacation!

  • 5 of 5

Peter was able to deliver us a wonderful vacation on short-notice! He was got us into the perfect location of the resort (Sunrise)! The Moon Palace is the most amazing place and we were so happy to have great weather and the perfect accommodations. He was very helpful and answered any questions that we had. We hope to book the Moon Palace again next year for spring break!

Thank you!

  • Submitted: Apr 25, 2017
  • Stayed: Mar 2017
  • Source: VRBO, from HomeAway
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Booking with Peter was very helpful!!

  • 5 of 5

We contacted Peter about 9 mos. before our trip. He always got back to us within a day, sometimes just hours. We conversed for about a month, asking him questions about buildings, transfers, bed set-up,the VIP extras. Peter was also able to add an extra day for us. I had a reminder set in my phone to contract Peter when it was time to give him the transfer info, he beat me to the punch, he contracted me.

The resort overall is HUGE!! It's approx 1.25 m walk along the beach from one end to the other. We stayed in the Sunrise portion with a 15 and 17 yr old. Really enjoyed the new restaurants at the Grand.

  • Submitted: Apr 24, 2017
  • Stayed: Apr 2017
  • Source: VRBO, from HomeAway
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Peter was awesome!!!

  • 5 of 5

Peter was an excellent host who bent over backwards to ensure we had the ultimate vacation! Any questions were answered within 24 hours and we even got answers to questions we didn't ask but was very helpful to know! The hotel was awesome, food spectacular and beach breathtaking!!!! Next year we hope to do business with Peter at the Sun Palace!!!!

  • Submitted: Apr 19, 2017
  • Stayed: Apr 2017
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much for your fabulous review and I am happy that you had a great experience with me and Moon Palace.
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Moon Palace Sunrise

  • 5 of 5

This was a March break family vacation with our two teens 16 and 14 years old.

This was our first time at a Palace resort and our first time using Peter. I was floored by how quickly he responded to my myriad questions leading up to out trip. Always pleasant with information or advice that was bang on. There was soooo much to do here, especially for my kids, we barely saw them, except for dinners at night.

Because we booked with Peter, we were able to take advantage of his status at the resort. The value of that cannot be overstated. When the resort is at almost peak occupancy, having a different coloured bracelet on your wrist makes those ugly wait times just disappear.

To be perfectly frank, I cannot understand why anyone would ever book a stay at a Palace resort and NOT use Peter.

Thank you so much Peter for helping us have a wonderful vacation!


  • Submitted: Apr 17, 2017
  • Stayed: Mar 2017
  • Source: VRBO, from HomeAway
Owner's Response: I thank you so much for this great review and I am very happy you had a fabulous experience both with me and Moon Palace.
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Nearest Airport
7 Miles
Cancun International Airport
Car: not necessary


Rates & Availability

Cancún Hotel Rental Rates

Rental Basis:
per property
Owner accepts payment in:
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly Event
Mid Season
Apr 26 2017 - Aug 19 2017
7 night minimum stay
Notes: Rates are based on 2 guests; add $57 per night, per additional guest
Low Season
Aug 20 2017 - Dec 23 2017
7 night minimum stay
Notes: Rates are based on 2 guests; add $57 per night, per additional guest

Additional information about rental rates

These prices are for 2 people with a 7 night stay.



Requirements are that a COUPLE must travel with at least one over 30 years of age and cannot be a Palace Resort Elite Member. We have alternative options available so please enquire.

★ Additional nights or less than 7 nights are at a different rate than the 7 night rate.
★ Additional Child 4-17 in same room $57 US /child per night
★ 2017 - Additional Adult in same room $113 US /adult per night

★★ PLEASE NOTE: When adding additional people, VRBO only allows one rate and it is for a child. Adult rates are at $113 per night.

Email for a quote and please include ages of travellers.


You MUST have a Valid PASSPORT.

Prices subject to change.

Owner's Cancellation Policy

100% refund if canceled at least 30 days before arrival date.

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