The overall property is just as described. The layout accommodated our large group and the location suited us well.
The reason for the low review were two major security issues for us, one the owner responded to, the other I never heard back from her.
The property is apparently on the market, and a realtor showed up with interested buyers to see it. We would have appreciated notice and would have been willing to accommodate. I was not there, our high school & college age kids were home when she and 2 men let themselves in, and despite being asked to leave, they refused, and proceeded to tour the home, moving our personal belongings, while my sons called us on the phone, naturally upset. I contacted the home owner, who did reply with an apology and that the realtor should not have entered the home.
I would let it go at that, however on our day of departure, the housekeeping lady showed up at 8:30AM on the back patio and wanted to get started cleaning. I told her no, she would need to wait until we checked out at 11. She then proceeded to go around to the front door, used her code, entered the home & started cleaning.
We had 9 people in the house of all ages, not everyone was up & we needed that time and that space to get our belongings and ready to leave for our trip home. It was not what we expected, and so unbelievably uncomfortable, she was trying to clean the bathrooms and strip the sheets to the beds WHILE WE HAD PEOPLE IN THE BEDROOMS and trying to use the bathrooms- we threw all of our stuff in the car & got out of there within 45 minutes. I emailed the owner, have not received a response, and I do not anticipate hearing from her.
We have used VRBO & HomeAway for years and have never been in a situation where I felt unsafe before this.This reflects a total disregard to the safety and security of paying guests, and inconsiderate of our valuable vacation time.
We are still left wondering, just how many people have a code to get in? Irresponsible & inconsiderate
