Rating Details:

The property manager was very unhelpful.

The vacation rental was very dirty.

I was somewhat unhappy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

I've been coming to Jekyll since 1962, and have rented many properties on the island. Upon entering the building I noticed an odd sort of stuffy smell but the weather was relatively warm that day, so I opened the patio doors and aired things out. But the weather quickly changed to colder conditions. Starting the first night we ran the heating system, my son and I both experienced sore throats while sleeping overnight. By the second day my voice had dropped an octave. I finally investigated the HVAC system and discovered that most of the inside of the utility closet was coated with thick, dark colored dust. Several of the ceiling vents also showed signs of discoloration and dust as well. As soon as the temperature permitted, we stopped running the HVAC system at all and opened the windows to air out the house. We spent our last two days on the island outside of the house as much as possible, but by the time we had packed up and headed for home, all of us were fighting lung congestion and I was borderline walking pneumonia. I mentioned this to the staff at Jekyll Realty and received little more than a shrug and 'we will let the owner know'. This response was completely inappropriate. I've spoken with many seasonal renters over my years on the island and it's pretty common to hear complaints about the realtors doing the minimum amount of housekeeping and maintenance. This experience takes the cake. There were other issues. The furniture was pretty beat up, marks on the walls, one of the TVs would only display in black and white. Next time I'll either rent directly from a property owner or stay at the Day's Inn.