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Book Online or call HomeAway Booking Assistance 888-640-7927
Book Online or call HomeAway Booking Assistance 888-640-7927

Family Friendly Mexican/Caribbean SeaSide Condo. Big Pool. HIGH Speed WIFI !

Bedrooms 2
Space 1,100 sq ft
Property type condo
Minimum Stay 3 - 7 nights


About the property

2nd Floor 2 Bedroom/2 Bath Condo With Pool.Sleeps 4/5 Adults.Next To Sea +Beach

We Invite You To Stay In Our Mexican/Caribbean, Seaside Condo called Condo del Arbol .

Quoted rates Are for a maximum of 4 people. A fifth person is $30 US. per night extra.

Condo Arbol is so named as it means Tree House in English and is on the 2nd floor ,nestled among beautiful tropical and tall, royal palm trees .

It Is Right Next To The Beach And Caribbean Sea. Only a few steps away from your condo.

Condo Arbol has been decorated in an authentic Mexican Style to ' take you away ' so you can enjoy your tropical holiday in a warm, inviting atmosphere with the comforts of home.

Expect a modern ,Mexican home which is equipped with everything you will need to relax in a Mayan Riviera Mexican ' Adobe 'complete with a the most comfortable hammock, even for two..

You will have your own,private Fiber Optic WIFI! So bring your computers,phones, Ipads and download your favorite NetFlix shows.

Only a few steps outside of your condo, relax on the stretch of a white sandy beach that is less crowded than other areas. Swim in the blue Caribbean sea .sometimes as calm and like one ,large pool, only a few steps from your condo.

Our condo complex has a fabulous ,big pool for doing your laps or just to cool off ,relax and for total your enjoyment.

On your condo balcony you can lie in a comfortable hammock surrounded by coconut palms and other, tropical trees and hear and watch beautiful tropical birds especially in the morning.

Also on the balcony and for your outdoor enjoyment, there is a round table and with comfortable chairs for you to sit and have breakfast, lunch, dinner or just beverages of your choice. Two high speed overhead fans ensure that you enjoy cool breezes all the time. Sometimes these are not needed as you will experience the breezes coming off the nearby ocean.

Condo has Two bedrooms:

Master has large King bed ,overhead fan and A.C and ensuite bathroom with washer and dryer and full ensuite bathroom.

2nd Bedroom has twin beds ,overhead,ceiling fan.

In this condo you will find all the necessities to take away any unwanted stress .

What We Consider Necessities, Include:

An ample amount of :

4 0r 5 Beach Towels ( One large per person),

Bath Towels, ( 2 per person)

Face and Hand towels,

Bars of Soap,plus liquid soap( 2 small bars) in Each Bathroom,

2 Fresh Rolls of Toilet Paper in each Bathroom ( total 4).

Kitchen has :

New Roll of Paper Towels ,

Kitchen Towels ,

Dish washing Soap, Sponges ,

A Five Gallon Jug of Purified Water with dispenser.

On Condo's balcony :

Beach Chairs

Large Beach Umbrella

Kids Sand Toys

Your condo is fully equipped with everything you will need.

SO come to our Seaside Condo and relax. Make it your's for your vacation this year. We shall do our best to make you comfortable.

It is the perfect place. Good weather for you to frolic in the sun, sea and sand.

(Below ,more detailed description)

The Master Bedroom has a comfortable King size bed with a private,adjoining full bathroom with a large tub .The Other Lovely Bedroom has 2 Twin Beds,also with an ensuite bathroom with access to washer and dryer.

You can enjoy this entire condo with its 2 Bedrooms ,2 Bathrooms, fully equipped kitchen, spacious living spaces including a big balcony for your outdoor ,tropical living.

Condo del Arbol will be your enchanting tree house for the perfect romantic getaway or an enjoyable vacation with the entire family.

Experience the lush, Mexican Caribbean as you relax in your outdoor hammock on the large,covered balcony.

Just Imagine yourself here in your Enchanting Condo del Arbol (Tree House In Spanish). We named it Condo del Arbol because it is on the 2nd floor nestled amongst the tree tops and is surrounded by beautiful coconut palms and other lush tropical trees.

Condo del Arbol is in the Natz Ti Ha complex between 38th and 40th Sts, on Avenue Flamingo. It is a nice quiet part of Playa del Carmen but near enough,just a short 5 to 10 minute walk, to the exciting, famous, 5th Avenue .

Natz Ti Ha means 'by the water' in Mayan language and describes this condo complex accurately as it is perfectly located right next to the crystal clear, blue waters of the Caribbean Sea .

Condo del Arbol is a privately owned condo and as it is our second home,we would like you to feel that it ,also , is your home away from but by the seaside. As the famous saying is 'Mi Casa Es Su Casa'.

The two bedrooms, two bathrooms in the condo sleeps 4 people comfortably but we have an extra bed (rollaway cot ) for a 5th .

The Natztiha Complex and Condo del Arbol are built in a beautiful,Mexican and Mediterranean style and we have furnished our condo to maintain that feeling so you will feel that tropical ,Caribbean/Mexican flavor when you live in it. We want you to indeed feel that you are now in Mexico,away and enjoying and relaxing in the Mexican Tropics.

Condo del Arbol offers you a large hammock on the large terrace for your Mexican siestas . A Table and chairs are there also, for you to dine al fresco.

Start your day by having breakfast on your balcony , listen to the sound of the waves and the birds chirping to each other as they too,start their day...a great way to start YOUR day.

You will be located just a few steps to one of the BEST ,White, Sandy Beaches in the Caribbean called Coco Beach.

Back from the beach, go a flight of stairs above and enjoy your margaritas,cocktails,snacks etc . Or just enjoy the Caribbean breezes and view. At night time, watch the lights of Cozumel twinkle on the horizon.

You can take your steaks ,etc,and barbeque on the grill located on this roof-top with it's wonderful view of the beach and sea.

As mentioned ,Condo del Arbol means ' tree house' in Spanish and we have named it for that reason as it is nestled above and among the wonderful palm trees,bougainvilleas and tropical vegetation. Whilst sitting on Condo del Arbol's large, private terrace and you will feel that you are in an enchanted garden as you dine or lie in the hammock for those siestas.

Beautiful colors, hand painted murals and Mexican tiles decorate the spacious interior of Condo del Arbol.There are split air conditioning units in every room that can be controlled by remote controls for your comfort level. Also

wonderful ceiling fans are throughout this condo but may not be needed as the beautiful Caribbean sea breezes blow through Condo del Arbol when the windows and doors are left open. Stroll around the natural pathways that wind under the shade of palm trees and around sculptured waterfalls and lead to a large 19x4 meter swimming pool, only a few steps from your condo,where you can enjoy a refreshing swim.

We have a wonderful property managers who are accessible to you with regarding anything to do with the condo . They and their staff live a few minutes away. They,speak fluent Spanish and English . Their staff are fluent in English and Spanish also.

Please view the different rates for the different seasons ,in the rate section. Prices quoted are for 4 People . For a 5th person ,there is a $30 U.S. charge per night.

Condo del Arbol can be also rented as a ONE bedroom to two people maximum ( at a lessor price ) as we can close off one of the bedrooms . You will still enjoy the rest of the entire condo.

More Details

Cheryl Kennard
Member since: 2005
Speaks: english
Response time:
Within 12 hours
Response rate:
Calendar last updated:
May 20, 2018

About Cheryl Kennard

We love everything about this part of Mexico ,Playa del Carmen ,on the Riviera Maya with the perfect climate of the Tropics, so for years searched the Caribbean Islands ,which even though we enjoyed the islands, we then found HERE on the Riviera Maya and especially in Playa del Carmen ,a mixture of the white ,sandy beaches and clear,blue Caribbean sea in the absolute Paradise of the Mayan Riviera. The Riviera Maya allows you more opportunity for excitement and enjoyment than on a small Caribbean island. Here you have more choices of things to do and can just hop on one of the comfortable Riviera buses and tour the entire area or go inland to the ruins ,Merida (the capital and lovely colonial city) and many more interesting places. We now escape gleefully to Mexico as often as possible and start this as soon as Toronto gets cold!

Between October and May, we enjoy the sunny, warm temps of Playa and escape Toronto's chilly winters ,to one of our condos on the Mayan Riviera. As I spend 5 to 6 months of the year in Playa del Carmen, this enables us to maintain A Five Star Condo for our guests to enjoy.

We have great property managers who speak English and Spanish and Italian. They do a fantastic job and are there to assist all of our guests ,should anything be needed ,concerning our condo.

The Lovely Grand Coral Golf Course is a 10 minute drive or less from our condo. Just ask and we can get you golfers a special rate. We will make your golf experience special.

You will discover Playa del Carmen to be a friendly place. Safe for families with small children . Everyone is welcome to this wonderful piece of Paradise and we do everything to make your visit ,the best ever.

Cheryl Kennard purchased this condo in 2002

Why Cheryl Kennard chose Gonzalo Guerrero

Condo del Arbol is in the unique complex of Natztiha. It is accurately named NatzTi Ha( in the Mayan language means near the water).

It is said that the pictures of our condo, do not do it justice as it is actually quite magical and more enchanting than we can describe. When you stay her,experience it,you will know for sure.

The balcony, your outdoor space ,living area, is covered and spacious. It is fabulous to relax in the most comfortable hammock.You can be outside even when it rains .Enjoy your meals outdoors too.

Here you will ,indeed,feel like you have escaped the big cities of N.America or Europe. We have particularly decorated this condo in a style to have you experience the feeling of being in Mexico . Lie in your comfortable hammock on the spacious balcony and watch the birds or pick a coconut off one of the nearby trees,or just a flower.

The architecture of the complex and particularly that of Condo del Arbol with it's mahogany doors,rounded doorways columns,gorgeous Mexican tile in the kitchen and bathrooms,will make you feel you are in a different world. Isn't that how a vacation should be,to 'get you away' from the everyday routine?

In your condo ,you will find a binder with suggestions for restaurants ,tours and more. We will recommend a great transportation service that will pick you up and take you back to the airport. This same service offers tours to different parts of the Riviera Maya for you to see the ruins at Tulum,Coba and more. We send you all this information on confirmation of your booking.

As we live here in Playa del Carmen,we are close by to assist you with anything you may need during your stay.

So,come to our Condo del Arbol (tree house in Spanish but a magnificent tree house) and relax ,experience Mexico at it's best. Welcome ,Bienvenidos

What makes this condo unique

The most unique benefit is that you are practically on the beach when you stay in Condo del Arbol. We often joke and say ' one more hurricane and we will definitely be on the beach'. Seriously though,we are but steps to the most beautiful beach. Coco Beach is our frontyard. And what a gorgeous yard to have . You can be on this beach and look at your fabulous Natztiha vacation home and realize that this is ,indeed,is ' La Buena Vida' (the good life).

Another great thing is that on the road at the other side of your condo, takes you to the famous 5th Avenue where you can experience any cuisine imaginable, in it's many,diverse restaurants. You can shop for your Caribbean delights(souvenirs) at the small stores all along this Avenue.

Back in your condo you can relax ,have a siesta, in a large hammock made in Merida ,the capital of the Yucatan . Enjoy outdoor living on the covered balcony for dining ,siestas ,reading ,chatting and having a cocktail or two, three? Love the fact that you are never confined to being enclosed and can enjoy being outside ,all the time,rain or shine,but it is mostly sunny in this part of Mexico with temperatures that will make you forget snow and ice. The only ice you have will be in your drinks.

Large tub with shower,Mexican tile work throughout. Peaceful and spiritual feeling of the condo. Soft ,rounded architecture .

Guestbook comments from the owner

I have meaning to write to you. We had a wonderful time.The condo was clean and true to the pictures.Our daughter loved the pool and even met another girl to pal around with(her grand parents own a ground level unit).The beach was wide and not too terribly crowded except for Easter Sunday.We really appreciated the umbrella and chairs since other places we had none and had to rent which was costly.Even met some snowbirds who taught us how to secure them with rope and sandbag.We walked to the Mega grocery store at least 3 times for provisions.I really liked the bakery section and my daughter thought the escalators for the carts were cool. For meals out ,we enjoyed El Fagon,El Pirata and Carboncito's.Over all a fantastic and relaxing week.We hope to come back soon.

Mar 2013
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Gonzalo Guerrero Condo Accommodation and Amenities

Property Type:
  • condo
  • floor 2
Building Type:
  • building
  • Guests provide their own meals
Floor Area:
  • 1100 sq ft
House Rules:
  • Max. occupancy: 5
  • Minimum Age Limit for Renters ...
  • children welcome ...
  • pets not allowed
Location Type:
  • Beach ...
  • Beach View ...
  • Beachfront ...
  • Downtown ...
  • Golf Course Front ...
  • Near The Ocean ...
  • Ocean View ...
  • Oceanfront ...
  • Resort ...
  • Town ...
  • Water View ...
  • Adventure
  • Away From It All
  • Family
  • Romantic
  • Sports & Activities
  • Tourist Attractions
  • Activities Guide
  • Air Conditioning ...
  • Basic Soaps
  • Bottled Water
  • Ceiling Fans
  • Clothes Dryer ...
  • Covered Parking ...
  • Hair Dryer
  • Internet ...
  • Iron & Board
  • Linens Provided ...
  • Living Room ...
  • Local Restaurant Guide
  • Parking ...
  • Parking Off Street ...
  • Safe
  • Telephone ...
  • Toilet Paper
  • Towels Provided ...
  • Washing Machine ...
  • Wireless Internet ...
  • 4 Ring Stove
  • Blender
  • Catering Available ...
  • Coffee Maker ...
  • Cooking Utensils ...
  • Dishes & Utensils ...
  • Grill
  • Kitchen ...
  • Lobster Pot
  • Microwave ...
  • Oven ...
  • Pantry Items ...
  • Refrigerator ...
  • Stove ...
  • Stove
  • Toaster ...
  • Dining ...
  • Dining Area
  • seating for 6 people
  • 2 Bathrooms
  • Bathroom 1 - toilet , combination tub/shower , tub , shower
    Bathroom 2 - toilet , shower , washer and dryer
  • Bedroom 1, master bathroom: Beautiful Mexican tiled bathroom. This master bathroom has a large tub with a great,strong shower .It is self contained and just off the master bedroom . Toilet, large tub and shower for those who like to soak ,shower or both .It is a large room and has large,mahogany closets,a generous vanity are with sink and mirror above. Lots of space for your cosmetics and toiletries. We provide you with a hair dryer for your use during your visit. Bedroom 2: Also done with beautiful Mexican tile work. Spacious and with a large shower, vanity and sink ,mirror and of course a toilet .This bathroom ,has a washer and dryer in it's own,separate closet which is enclosed by mahogany doors. Lots of shelving for towels ,cosmetics etc. We provide you with another hair dryer for your use.
  • 2 Bedrooms, Sleeps 5
  • Bedroom 2 - 2 twin/ single
    Bedroom 1 - 1 king , 1 baby crib , New Baby Play Pen/Crib if needed.We place in Bedroom for you
  • Master bedroom has King Size Bed with an ensuite 4 piece bathroom. Second bedroom has two twin size beds.The 2nd bedroom also has it own ensuite full bathroom with washer and dryer discretely concealed in a mahogany closet. For a 5th person ,there is a comfortable roll away cot that can be prepared and put in whichever room you would like. New Baby Crib/P[aypen also. Both bedrooms have fascinating wall murals done by local artists, enjoyed by both Adults and Kids. We make sure that your beds are comfortable with good mattresses and are prepared with clean bed linens,covers etc. You can throw open the windows in both bedrooms and enjoy the Caribbean breezes that flow through. Ceiling fans are over the beds in both of the bedrooms and also split A.C. units if you prefer, controlled by remotes for your comfort level. Lots of closet space and vanities with mirrors . 2 hairdryers. Ample amount of towels are supplied for your use, inc.large beach towels,bath towels,hand and face towels.
  • Books ...
  • DVD Player
  • Satellite / Cable ...
  • Television ...
  • Toys ...
  • VCR
  • Balcony ...
  • Barbecue
  • Beach Chairs
  • Beach Towels
  • Boat ...
  • Deck / Patio ...
  • Gated Community
  • Golf ...
  • Kayak / Canoe ...
  • Lanai / Gazebo ...
  • Large Cooler
  • Lawn / Garden ...
  • Outdoor Grill ...
  • Small Cooler
  • Tennis ...
  • Terrace
  • Walkway to Water
  • Water Sports Gear ...
  • 5 garden chairs
  • 4 beach chairs
  • Long-term Renters Welcome
  • wheelchair inaccessible
Pool / Spa:
  • Communal Pool ...
  • Outdoor Pool
  • bay/sound
  • caves
  • churches
  • cinemas
  • coin laundry
  • duty free shops
  • festivals
  • health/beauty spa
  • marina
  • museums
  • reefs
  • restaurants
  • ruins
  • synagogues
  • theme parks
  • waterfalls
  • zoo
Leisure Activities:
  • beachcombing
  • bird watching
  • boating
  • eco tourism
  • horseback riding
  • miniature golf
  • outlet shopping
  • photography
  • scenic drives
  • shelling
  • shopping
  • sight seeing
  • walking
Local Services & Businesses:
  • ATM/bank
  • fitness center
  • groceries
  • hospital
  • laundromat
  • massage therapist
  • medical services
Sports & Adventure Activities:
  • cycling
  • deepsea fishing
  • fishing
  • golf
  • golf privileges optional
  • hiking
  • hot air ballooning
  • jet skiing
  • paragliding
  • parasailing
  • racquetball
  • sailing
  • scuba diving or snorkeling
  • snorkeling
  • snorkeling/diving
  • surfing
  • swimming
  • tennis
  • water skiing
  • water tubing
  • wind-surfing
Comfortable rollaway bed for fifth person. Hammock on Balcony. Satellite TV with English and Spanish Stations. New,Flat Screen T.V. Great Living Room Sofa,New Chairs For Your Comfort and Relaxation. Cushion covers are replaced often for freshness and cleanliness. PRIVATE INTERNET/WIFI, connection for your personal use in CONDO DEL ARBOL . 2 hair dryers. Lots of towels for beach ,bath and beyond! Up to date Linens,replaced often and as needed to maintain a 5 Star establishment. Security Safe for personal items. Lock Box For Keys To condo . Personal access number for each new guest. Kid's boogie boards,kid's sand toys,Beach umbrella, Four Beach Chairs. Ironing board and iron. Collection of many books.Small 'Library'. Fully equipped kitchen, oven, microwave, refrigerator, cooking utensils, washer and dryer. Mosquito screens throughout.


Wonderful! 4.8/5 -
(28 traveler reviews)

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Family Friendly Mexican/Caribbean SeaSide Condo. Big Pool. HIGH Speed WIFI !
average rating of 4.821429 based on 37 reviews


  • 5 of 5

We had one of the most memorable Playa vacation experience in a long time. Condo Del Arbol was very warm, charmingly beautiful, and comfortable. It suited all of our needs and exceeded our expectations. Cheryl is a wonderful hostess and made us feel very welcome and comfortable. We were even greeted with a welcoming personalized note from the owner and refreshments ! Thank you Cheryl for your kind hospitality. We highly recommend this place and can't wait to come back again. Muchas Gracias

  • Submitted: Apr 12, 2018
  • Stayed: March 2018
  • Source: VRBO, from HomeAway
Owner's Response: Dear Eric, Thank you so much for your lovely review of my Condo del Arbol and of the area. I am so glad you and your family enjoyed the Riviera Maya and toured around in your car to see a lot of the wonderful sites. You had mentioned that you went diving in a cenote also and it was a great experience. I have heard this but have not done it myself. Playa del Carmen has become a place for ' foodies' as there are many restaurants with fabulous cuisine. We love it here, find it very safe and I ride my bike around everywhere especially to get groceries. It was my pleasure to host your family and I look forward to your next visit. You were wonderful guests . Warm Regards, Cheryl.
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Condo del Arbol

  • 5 of 5

Wow, we had a blast! I hate to admit it,but we went out every night for dinner.A different restraurant every night and loved them all. The Mexican people were warm and friendly, the condo was perfect, div,e shop across the street(blue life). Close walk to the beach,rooftop deck for morning coffee ,all of the pictures are accurate we loved it. Thanks, Cheryl for sharing your condo with us. Jeff Lipstreu 3/29/18

  • Submitted: Mar 31, 2018
  • Stayed: March 2018
  • Source: VRBO, from HomeAway
Owner's Response: Thank you so much Jeffrey...we enjoyed having you and Patsy, stay at our Condo del Arbol. You did the perfect thing by going out to all the fabulous restaurants here in Playa del Carmen. It has become a place the ' foodies' love. Yes, it is great that there is a dive shop so close by and many of our guests have enjoyed using their services. It is good that you went to our rooftop to enjoy your morning coffee and the beautiful views from there of the sea and beach that are ' in our backyard'. The sunrises from there are spectacular. We have loved going up there also for cocktails in the early evening. We are in full agreement with you about the warmth and friendliness of the Mexican people and that is why we enjoy living here all year round at our other condo and we do take advantage of going to Condo del Arbol for weekends when it is not rented. This mostly in the low season starting in May. Having said that , Playa has become so popular because it is now one of the ' in' places to vacation, that there is no such thing as low season anymore. We also find it very safe to walk around or drive. I cycle all Playa over during the day, going to the gym ,grocery stores etc. One has to use common sense like we do anywhere. We are Torontonians and apply the same thing there. Welcome back anytime ....we will love to host you again. Warm Regards, Cheryl.
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Beautiful Apartment in great complex

  • 5 of 5

This is our second time staying at Condo de Arbol. The apartment is beautiful, fully equipped and in a great location. It is a short walk to 5th Avenue, but is in a quiet, peaceful part of Playa del Carmen. You get the convenience of restaurants and shops, without the late night noise. We stayed with our two young kids and the pool was perfect for them. They loved swimming and walking around the beautiful complex. The beach is steps away. Cheryl is attentive and was so helpful whenever we had questions. We will definitely be back (again and again!). This is the place to stay in Playa del Carmen.

  • Submitted: Aug 20, 2017
  • Stayed: July 2017
  • Source: HomeAway
Owner's Response: Dear Susannah, Thank you for your review of my Playa del Carmen Condo del Arbol. It was lovely to have you and your family back again and this time with your new addition so I am glad that we have a Pak n Play , a stroller for your convenience and kid's sand and pool toys for your little ones to enjoy. You mentioned in an email to me , a couple of days after your arrival ,that you were now remembering what a beautiful Paradise our Condo Arbol, our complex, beach and area were. I loved seeing the photo you sent of your family enjoying the beach which is in our backyard ! It always is wonderful to hear those great comments as they share our sentiments about the place. We love everything about it too. Susie, as a Mum of two small children , it is especially nice of you to take some time from your busy schedule, now you are back in the U.S. to write this nice note. Very much appreciated. Thank you again. We look forward to your return visit . Warm Regards, Cheryl.
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Wonderful Treehouse Condo !

  • 5 of 5

Our family of 3 teenagers and 2 adults travelled for a week to Playa Del Carmen and stayed in Cheryl and Glenn's Condo Del Arbol. Situated in a classic Mexican style building, the second floor Condo Del Arbol overlooked a courtyard full of exotic trees and plants, giving the feeling of being high in a rainforest. The interior of the condo is stylishly furnished in a traditional way and very functionally laid out with separate master and guest suites as well as very roomy family gathering areas and large patio. The apartment was well stocked with all the utensils and appliances we needed and we found not only clean linen but also fresh juice and fruits on our arrival. We appreciated the clear instructions Cheryl gave us to find and check into the condo which took all the stress out of our arrival. We found the location of the condo to be ideal, just one block from the beach and from all the shopping and dining on Calle 5. Our teenagers were able to hang out safely at the beach while my wife and I shopped and then we could gather for family dinner at a different restaurant every night ! During our stay, Cheryl and Glenn were nice enough to drop over and regale us with stories about the condo and about Playa and were impressed by how much they cared about their guests' experience. We strongly recommend this property to other travelers and we believe that our 5-star rating is deserved !

  • Submitted: Aug 14, 2017
  • Stayed: July 2017
  • Source: HomeAway
Owner's Response: Dear Alex and Marie Louise, What a wonderful review of our Playa del Carmen Condo del Arbol ! Thank you so much. Thank you also for inviting us over for the best pina colada ever! Normally we don't see our guests but luckily we were in Playa at the same time you were there ( we are now in Toronto)and were delighted to accept your invitation to visit. It was a delight to meet you and your lovely family . I appreciate your detailed review as it does help prospective renters to know what to expect when trying to choose a condo from the many in Playa. We feel our condo and complex are unique and with your great description, future guests will have a clear idea about our condo , our communications before their arrival and during if needs be .Also future guests will know more about the location of our complex, the surrounding area and to know that it is safe to explore the beautiful,Mayan Riviera. Warm regards to your whole family and we can hardly wait for your return. Hope your daughter enjoys Paris and Europe but also hope she will be able to join you in Playa del Carmen for your next visit there. Best, Cheryl.
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Syracuse, NY

Life is not perfect

  • 4 of 5

The condo was beautiful, the staff were kind, helpful and charming. Thank you to Raul, Claudio and Jorge. There were some Tropical Storm related issues that were addressed to the best of the staff's ability. The beach was not in good shape. Some of that was related to Tropical Storm Franklin, some of that to this years sea weed issues, The area around the condo was very interesting. 38th street was hopping and DeLocals restaurant on 40th and 5th was a high light with great staff, great food, and REALLY good music.

Speaking of music - many nights we were treated to the throbbing base of some business on the beach. It started around 4:30 and ended very late. We were so tired from our adventures that at worst it was a minor annoyance. The condo's color scheme, furniture, and air conditioning were a delight. The water pressure in the shower was perfect. The kitchen stove needs an update. Staff and landlord were very responsive to everything and we would stay with them again but hopefully NOT during a tropical storm.

  • Submitted: Aug 13, 2017
  • Stayed: August 2017
  • Source: HomeAway
Owner's Response: Hi Susan, Thank you for your lovely compliment on my condo. Yes, I know that the tropical storm ,Franklin,rolled in and I am glad that our property manager ,Claudio, promptly attended to any issue caused by it. Also,we do have a great staff at Natztiha . Raul, the security guard and Jorge ,one of Natztiha 's long time staff members ,are always helpful and they inform our property manager about what ,if any ,problem occurs, so that it can be resolved it asap. Thank you for acknowledging them. We are going to look into the music from the beach club and have them stop. It has occurred before and they were made to stop by the local authorities but now ,for some reason ,seems to have started again. The Mexicans like to celebrate the full moon (which it was ) with music, dancing etc.on the beach. However, it was good that you managed to sleep well. Perfect that you got out and enjoyed the beautiful area and had some adventures. It is well worth it and I and my family have done this a few times. I highly recommend ,to our guests, to explore the beautiful Riviera Maya. Susan, welcome back anytime . Bear in mind, that there are no tropical storms ever, from Nov. to June , and we can ' almost' guarantee good weather ,unless,of course, global warming changes this all over the world. You were fabulous guests, very considerate and respectful of our condo.We appreciate this and would love to have you for a return visit. Also,I shall be happy to give you a discount on the rent for your next visit to our Condo del Arbol. Thank you very much for choosing our beach condo for your Playa del Carmen vacation this year. Warm Regards, Cheryl.
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Beautiful and Relaxing!

  • 5 of 5

We loved the condo! It was very home-y, comfortable, and clean. The decor with Mexican accents (pottery, tile, etc) extended the vacation feel. We had everything we needed and everything worked :) It was the perfect size for our family of 5, with 2 kids and 3 adults.

The pool is great - and our kids had a blast. It has a shallow area for the kids, deeper area, and is long enough to swim laps. The Mediterranean style building was very nice - and the property was very well maintained. The maintenance people were very polite and helpful.

The owner, Cheryl, provided excellent customer service, and was very responsive.

The location of the condo was very good: we were steps away from the beach, and had very good restaurants just around the corner. While we were at Playa del Carmen, we also took the ferry to Cozumel and explored a few other beaches including one with sea turtles.

I highly recommend this condo! :) We had a wonderful vacation!

Thank you, Cheryl!

  • Submitted: Jul 3, 2017
  • Stayed: June 2017
  • Source: HomeAway
Owner's Response: Christina, thank you so much . Thank you for treating our condo like your own home and even washing towels etc before you left. Not necessary but much appreciated.You are very kind . I am glad you enjoyed our condo as much as I and my family do. My daughter arrives soon with the kids ( one is 4 years old) . They are a family of 5. It was great that you also enjoyed the beautiful Riviera Maya and traveled all around , including Cancun and Chichenitza, This part of Mexico is very safe and it is good for our prospective guests to be reassured about that. You described our condo and complex very well ...also good for our future renters to read. As said , my family arrive in a few days time . They come every year as they feel free to move around Playa and this area. It was our pleasure to have you and your family stay in our condo by the sea. Welcome back anytime. Warm Regards, Cheryl.
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Nearest Airport
40 Miles
Cancun. Playa del Carmen is 35 miles south of here
Nearest Ferry
1 Miles
Ferry To Cozumel is 8 mins by car or 15 min.walk
Nearest Golf
2 Miles
Grand Coral is a 7 within 15mins
Nearest Motorway
2 Miles
Hwy 307, 10 mins drive from condo or 20 min walk
Nearest Restaurant
Many nearby.Favorite is Cueva del Changos on 38th
Nearest Beach
Coco Beach Is Right In Front Of Your Complex
Car: not necessary

Condo is in building A on the 2nd Floor ,A 201. The balcony area is surrounded by tall ,royal palm trees ,tropical trees,bougainvilleas flowers and is very private with a partial view of the large pool .Open the windows and doors and feel the refreshing breezes from the nearby Caribbean Sea. Hear the sounds of our many,soothing waterfalls at Natztiha. We also have 3 split A.C.units with remote controls,for your comfort level. Every room has overhead ,ceiling fans,producing fresh airflow throughout your condo.

Comfortable beds ,both in the master bedroom(KING) and the 2nd bedroom(2 twins ,easily pushed together to make a King). Each bedroom has it's own ,private 4 piece bathroom. There is also a washer and dryer for your personal use.You will have all the comforts of home and like that of a 5 star hotel .Condo del Arbol fully equipped for your every need.

If you need to cook,etc, kitchen has toaster, lots of pots,pans,plates,cups,glasses,etc,etc,etc.Yes, and definitely a blender!

The living room offers you a new SMART T.V.,chairs ,6ft sofa to relax and enjoy doing nothing or just reading and watching a bit of T.V.

BUT,don't spend too much of your time inside as your spacious balcony awaits you to have breakfast ,lunch and dinner .Table and chairs and outdoor sofa,encourages you to just' hang out'. The large hammock is the major attraction for everyone. Read or have your siestas ! Listen to the sound of the wonderful waterfalls .For a magnificent view of the nearby beach and sea,just go up a flight and a half of stairs ,right above your condo. You can take your beach chairs and umbrella that we provide or use the table and chairs already provided on our rooftop patio. Cocktail hour is most enjoyable as you drink in the relaxing scene. You will see ships leaving from Cozumel ,people wave running, sailing across on parachute balloons ,jogging ,swimming and more. A great form of entertainment as you sip your cold margaritas.

Coming down from your rooftop perch ,jump into our pool at ground level and cool off after your 'hard day's work'!!

Playa del Carmen is only 45 minutes from the Cancun airport,where your plane lands.

Visit ruins at Tulum,on one of your days,only 45 mins to the south.Sit on the beach there and drink Coconut water or a rum and coke. Also visit Akumal ,about 30 mins from Playa and swim with the Turtles or Puerto Aventuras ( 15min drive)and swim with the dolphines.Or Paamul beach and restaurant just a 15min drive.

Back in Playa,watersports are abundant,swimming, kayaking, snorkeling, scuba diving, sailing, fishing, para-sailing, skydiving and more. If you are a golfer we highly recommend playing the new world class, Grand Coral Golf Course just a 7 from your condo by taxi or your car.We can get you good tee times and rates for your golf experience at the wonderful Nick Price Grand Coral Course( 7mins drive)where my PGA husband,Glenn Doyle, is Director of Golf. Another is Maya Koba. Another Course ,P.B.Dye design, Iberostar Playa Paraiso Golf Club is just 30 minutes away. There are also many other excellent golf courses in the area to challenge you,ask us about them . We will get you special prices at a reduced rate.

Great shopping and restaurants can be found along Playa's exciting 5th Avenue pedestrian street and only a few minutes from Natz Ti Ha. You will enjoy eating out every night as it is very affordable.We recommend many restaurants in our binder in the condo.

Enjoy the beautiful ,pristine beach just outside your complex...our back gates lead on to the white,sands of Coco beach.Enjoy many beach activities ,easily available as you walk along the beach.

We provide 4 beach chairs,beach umbrellas for you to take to the nearby beach for your daily relaxation and sun tanning.

At night ,besides dining out,go see the various night clubs with their shows ,fire dancers ,fire eaters etc,etc. Live bands entertain you . Great for teenagers and adults alike. Visit Wah Wahs ,on the beach at 4th Street.Listen to the live American band with singing many well known songs from today and yester year .Great fun as you sip your cocktails at your table on the beach with your toes in the fluffy ,white sand. Particularly fabulous when there is a full moon but wonderful at anytime. In addition ,enjoy the numerous Mexican clubs along and just off 5th Ave. Go to Bogadita del Medio ,the Cuban Bar and Restaurant on 5th Ave. with salsa dancing and good food .

All along the beach you can hop from one club to the next during the day or at night. The list of things to do can go on and on and in our condo and we give you much more of this information in our binder. Also in our Natztiha complex ,you will meet lots of people(especially from December to May) who will be happy to direct you to these venues. Come and have a great vacation! You will surely have the BEST time.

We provide beach chairs ,towels ,umbrellas and coolers for your drinks


Rates & Availability

Taxes and fees are additional

Additional information about rental rates

ALL Rates Quoted are for a Maximum of 4 people. We have a rollaway cot for a 5th person and we supply additional linens , towels ( bath ,beach and beyond).
Extra charge of $30 U.S. applies for a 5th person. per night please ask when inquiring about your rental.

Owner's Cancellation Policy

Please ask the owner or check their rental agreement when booking the property.

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