Chalet, 3 Bedrooms, 2 Baths, (Sleeps 8)
Canceled bookings will not receive a refund
Advertised as “like new and luxurious” but that was not true!
Upon paying in full for this chalet we received an email from the owner telling us not to run the ac lower than 75 bc it would freeze up and that the last electric bill was expensive, that the jetted tub wasn’t jetted, and that the timer was broke on the sauna. I feel this was wrong to send an email about things not working properly instead of just having them fixed and to tell us about the electric bill bc if it was high we could be charged for it. Upon arriving, the chalet had visible rot on the siding, the paint was peeling off. It was advertised as a mile from the Ober but that is not driving distance. It was about a 15-20 min drive to town. The upstairs deck was so rickety was were scared to go out on it. The back deck was splintering and the paint was peeling off. Under amenities it states to have a hot tub and pool. The pool was empty and we never found the hot tub. Their were broken windows, the microwave was broken and taped together, one pan for the oven in horrible condition, one regular size spoon, the tile upstairs is loose, pictures showed a gas grill but a cheap charcoal grill was all that was on The back deck. There were holes worn in the couch. I contacted the owner and he advised he had done $70,000 in updates recently but not sure what that was on. The sheetrock tape was coming off the walls. The towels were old and tattered. I did read the reviews but most were several years old. We travel a lot and this was the most disappointing and falsely advertised VRBO listing we have ever stayed at. The view is nice. If things were actually updated and kept up the chalet would be great. When I contacted the owner all he said was he did a $70,000 renovation and grills weren’t allowed in Gatlinburg BUT there was one on the deck so I am not sure his justification on that. This chalet was falsely advertised and if you rent it you will receive an email about being charged for utilities if his electric bill is too much . We enjoyed our vacation even though this place was falsely advertised.
I have had several people ask about this review. Unfortunately, these guest were asked to leave for violating our policy. This property doesn't sleep 12 people. The pool opens for summer on Memorial Day and closes shortly after Labor Day. There have been numerous upgrades to this chalet that include things like a $4000 kitchen table, not including chairs granite countertops, beautiful new showers, sauna, etc. The guest was correct that the house was hit with hail damage and has been damaged on the exterior rear and side.
The guest mentioned 15-20 minute drive to Ober Gatlinburg. I can walk there in 5 minutes. It is 1 mile down hill or 1000 feet through the woods if you want to hike. They did't read correct. The chalet is 1 mile to Ober Gatlinburg. It is approx 3.5 to down'town Gatlinburg.
Unfortunately they were not honest and didn't read good so when asked to leave about having too many people(12) they chose to submit a review that was not true.
Hundreds of guest have loved this property. If you don't , let me know and I will make it right for you!
Happy and Safe Travels!
My family meet some family friends and we spent a week enjoying the area. Great stay with beautiful views close to everything.
Most awesome views ever!
My husband and I come to Gatlinburg every year for our anniversary and this by far is our favorite place that we have stayed. You can see the whole town of pigeon Forge and many mountain tops from the balcony! The neighbor hood is quite and peaceful. There was snow on the ground so it looked like a winter Wonderland when we arrived. It did snow almost a foot while we were there but as soon as it stopped snowing someone plowed the road way so we were able to get out very easily. The chalet itself is nice and cozy. It is very modern and has everything you need If you want to cook a meal. The pictures do not do it justice. I would recommend to anyone I know!
Thanks Tonya. I appreciate your review. Thanks for renting with us!
We loved it!
We found this place to be much better than the pictures showed and better than the previous reviews indicated. The price is outstanding as well. The owner was so nice and helpful. We actually met him while we were there, The place is newly remodeled and the furniture is very nice and comfortable. The garnite kithcen is small, but that was not a problem. Tons of room at the the dining table and everywhere else. You will need to bring things like soap for showers, paper towels, toilet paper, dish soap, etc. There is a hair dryer. We had two adults, four children and one child. We had plenty of room, the view is extraordiary. Every thing was in working order and while it seems like you are traveling pretty high in the mountains the first time you get to it, it really isn't far to either Gatlinburg or Pigeon Forge and the view, space and price is well worth the drive.
I am here with friends and family and am having a wonderful time, The view is spectacular and we have a bear that we call pookie. He is here at least 3 times a day and we love it but of couse im a lot frightened of him. he takes naps in the yard its so cute. The home is wonderful and the decor is awsome, log beds..log dining room table and chairs. I love it and will come back with more family and friends and will also get the home next door also. Jeff the owner has been very kind. I dont want to go home but I look forward to coming back next year. Thanks so much Jeff for sharing your beautiful home with us.
Thank you Brenda. You have been great to work with. Thank you for renting our chalet!!!
Gorgeous Views ! ! !
This is a very nice chalet. We enjoyed the views from the balconies and at night you could see the lights of Gatlinburg. The chalet contained everything we needed to be comfortable. We were able to just rest and relax. Jeff was very easy to work with.
Let me say again the views are outstanding!!!
DollyWood, Ripleys Believe it or not, Aquarium of the Smokies