Yet Gwynn - a holiday cottage that sleeps 4 guests in 3 bedrooms
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:18
Max guests:4 (sleeps up to 4 adults)
A gem in a village
We wanted a property to relax and unwind in and this one was perfect. It is located in the centre of the village with the shop literally outside! We wondered if we'd be disturbed by it's closeness and the fact we were next to the road, but we need not have worried. The property owner has definitely tried hard to make it home from home with high standards of equipment, decor and furniture. Fantastic WiFi!
So pleased our cottage was perfect for you :)
Very clean well equipped cottage. Comfortable and well decorated. We had a great time. Fantastic base for a visit to Cornwall.
Thanks for this nice review. We are pleased you enjoyed your stay at our lovely cottage.
Very Very damp horrid smell.
The property has a horrible damp smell
which was unbearable.
We couldn’t eat breakfast here the smell was so bad.
The owners really need to get this sorted.
I had a most upset wife for 11 days.
The owner was informed, not one single penny of compensation.
As the owner of the cottage I am at a complete loss as to what to say! Mr Hartwell made contact with our booking agent the day after his arrival fairly late in the evening, complaining of a damp, horrid smell saying he ‘was disgusted with this cottage and that he was amazed that anyone could possibly let a property in such a condition’. I went and met Mr Hartwell and his wife in the cottage to discuss the problem and in hope that I could resolve it. Before meeting with them I checked with my housekeeper to see if she had noticed any unpleasant smells, she informed me that she hadn’t. On entering the cottage I could not smell damp either, I informed Mr & Mrs Hartwell of this, but equally acknowledged that they felt they did and asked what I could do to alleviate the upset this was causing them. They decided to discuss it between themselves and said they would get back to me the next day - I personally never heard from them again. As far as I am aware they stayed in the cottage for the remainder of their booking (a further 9 days). Considering Mr Hartwell sent an email to our booking agents saying "We are now in contact with the owner who came to see us yesterday evening. We should be able to sort something here” it is very disappointing and sad they chose not to contact me direct, but decided instead to leave such a public and completely unjustified review on the internet.
Since Mr & Mrs Hartwell departed I have had new guests staying who have been very happy with the cottage and have left lovely comments. I visited the first guests the day after their arrival and they were very happy with everything and emailed me on their departure saying ‘we had a lovely time in Cornwall, and the cottage was super’.
The second guests submitted a review giving our cottage Yet Gwynn an overall score of 4.7 out of 5 and the following comments ‘Very clean well equipped cottage. Comfortable and well decorated. We had a great time. Fantastic base for a visit to Cornwall’.
Really strong smell of damp when we arrived (in the middle of one of the longest dry spells in a long time) and the smell never went away. Every afternoon/evening when we came back it was still there. Thankfully with it being so warm we were able to have all the windows open when we were in so that helped alleviate the problem.
No real outside space, except at the side of the busiest road in the village. There was more privacy sitting at an outside table at the local pub than in the small area outside cottage.
Not sure why there's a rating for customer service - am I rating the cottage or the letting company? The cottage was incapable or giving any customer service and the letting company emailed me to advise when they were taking payment - hard to give much of a rating for that I'm afraid.
A very disappointing review as we work hard to make our cottage comfortable, clean and in good order so our guests can enjoy their stay. Our cottage is 17th Century with cob and granite walls so, as with many such properties in Cornwall, damp is always something that needs careful management. We can only apologise that you experienced problems during your stay and hope it didn’t have too much of a detrimental effect on your holiday. In regard to the other issues raised, the cottage is marketed as having a small courtyard seating area and although it is alongside the road that runs through the village it is not a busy throughfare. The village is a very lived in village with a friendly community. Locals passing the time of day as they walk past might not be everyones ideal, but a lot of our guests like the friendly greeting and quick chat with them as they pass by. As far as customer service is concerned, we have always found that Cornwalls Cottages provide a very efficient and friendly service to both cottage owners and our guests. As cottage owners we do not usually contact guests booking through this agency, however we will take your comments on board and will consider doing so in the future. We appreciate your feedback and having since spoken to you on the phone thank you for your time discussing the issues with us. Once again please accept our sincere apology.
Great holiday location
Had another excellent holiday at the lovely cottage was our second stay. Great location for exploring Cornwall. Cottage is very well equipped and comfortable
Its always nice when our guests enjoying staying so much that they return. We are so pleased you enjoyed your second visit.
Review of Yet Gwynn
Had a great break in Cornwall and the cottage we chose gave us an ideal base to explore from. Situated next door to the very well stocked village shop was a bonus and the local pub serve excellent food (but not cheap). We found Yet Gwynn was well equipped and to a high standard. Staircase access to upstairs is too open in my view and requires a hand rail against the wall for safety purposes. The cottage has just had wi-fi installed which was basic and slow and did not cover all rooms but was needed as there was no mobile phone signal at property.
We loved our stay and think the addition of a mirror near to a plug socket in the en-suite bedroom to assist hair drying and a shelf unit in the shower would be beneficial improvements.
We are pleased you enjoyed your stay at Yet Gwynn and thanks for your suggestions for improvements.
Polgooth or Pollgoedh in Cornish actually meaning 'Goose Pond' is a former mining village in south Cornwall. The nearest town is St Austell which is two miles (3.5 km) to the north-east. By the eighteenth century Polgooth was celebrated as the 'greatest tin mine in the world' and the richest mine in the United Kingdom. The village of Polgooth grew up amongst the mines. Many of the older buildings in the village today were built from elvan stone, quarried locally until the 1920s. The Polgooth Inn dates back to the sixteenth century and is still extant, though the present building is mainly nineteenth century.
Once a market town St Austell is the central location for visiting the South East of Cornwall. With large attractions such as the Eden Project on the outskirts of St Austell, The Lost Gardens of Heligan a 15 minute drive towards Mevagissey, and Charlestown mere minutes away it provides an ideal base for your travels. The coastal town of Fowey is a simple 20 minutes drive past the China Clay port of Par, offering fabulous restaurants, galleries and gift shops. A short car ferry across the river takes you on to Polruan. Daphne du Maurier spent her later years in properties in and around Fowey, a festival of her works takes place each May.
St Austell was once the major producer of the worlds China Clay, now with cheaper foreign imports the industry is in decline but The Wheal Martyn China Clay Museum, set in two former working pits, depicts the countryside in years gone by. Wet weather activities could include the visitor centre at St Austell Brewery, sampling beers and ales made on the premises. The brewery has recently started exporting their products across the Tamar River to England, so you may just find where your favourite brew is made.