Check-in: 3:00 PM
Check-out: 11:00 AM
Canceled bookings will not receive a refund
This was our first time at the complex having stayed at others in the area many times before.
The location of the complex is ideal, in a quiet area within walking distance of the beach and a few local amenities and 5 minutes by taxi to the central area.
The bungalow on arrival appeared clean. However,….
There was a smell of urine around the toilet and urine marks on the underside the toilet seat. The toilet brush and holder contained brown water and faeces.
The saucepans were not clean and the frying pan (in the cupboard) had oil in it.
The bedding was fresh. The mattress covers were not and the mattresses themselves were disgusting with brown stains and have most definitely seen better days!
The window shutters where covered in dust.
The table, chairs and sun loungers were dirty and covered in dust.
There was no satellite or cable tv as featured. This was a must for us as we don’t like to go out every night.
There is inadequate seating inside and out for 5 adults to be comfortable.
The communal pool is poorly designed and not suitable for non-confident swimmers with a depth of 170m -200m and is only accessible by those who are fully able via two ladder steps one at either end.
Sadly the bungalow was not up to our expectations which we don’t consider to be high but of a reasonable standard.
The advert states the bungalow as ‘newly renovated’. Think the date of when the renovation took place should also be added.
Possibly the best holiday apartment we ever stayed in
The apartment was a delight, spotlessly clean, modern, bright and cheerful with quiet neighbours, thus great for relaxing by the pool and for taking a dip as and when required without the noise and commotion of children running about.
The facilities offer all that you require,TV, DVD player and a kitchen with a plentiful supply of equipment, crockery, pot and pans, microwave, descent sized hob with four burners and fridge freezer. Ideal for those who wish to cook and prepare their own meals. If not then the choice of local restaurants are many and varied, with many offering excellent value for money as do the bars for that mid afternoon or evening drink and cool down.
For those who like to walk the walks either north towards the airport or south towards the port are flat and interesting.There is a local Spa supermarket just minutes away as is the beach with its sun beds on offer throughout the day at realistic prices. There are great restaurants in the town and harbour area in particular the Tapas Restaurant which offers a magnificent choice of 5 plates of your choice for just 15 Euro's. For those who enjoy live music don't forget to visit the Island Bar, once again in the town only a 3/4 Euro taxi ride away as is the Lidi supermarket if stocking up for a lengthy stay.
If we were asked to give marks out of ten then it would have to be 10
Well done Ross we look forward to our next magnificent holiday in 2020 which we have already booked.
Thanks again Richard and Anne.
Great Place Very Secure with Lovely Pool
Good complex which is very secure, close to beach, supermartket and bars. Bungalow is well equiped and a good sized moden property. Own sunbeds are great, fans in bedrooms and plenty of fresh air with window shutters that part open. ( we never felt to hot in August ). If there is a negative, large 40" + TV which had 10 spanish channels only. This is a shame as there was internet in the property so UK TV could be added easliy.
Excellent location, villa was very well equipped, complex was clean and well maintained. Would go back again.
Excellent accomodation and location
Extremely pleased with this accommodation. Found the apartment to be very modern and clean. Everything was organized and well prepared. Owners were very helpful and responded quickly to any queries and were very flexible with our wishes. The location was very close to beach and other amenities. I would happily recommend this apartment.
Thank you for the kind review Fran, couldn't ask for a better guest and party. Welcome back any time.
Beautiful accommodation and location however let down by very basic
The communication with the owners was first class and the accommodation/location second to none. Both inside and outside the property is clean tidy and well maintained which made a very welcoming first impression. There were however several issues which I believe are as a result of the owners only just having renovated the property and not appearing to have experienced a stay at the location themselves.
The tv just failed to work and despite the best efforts of the maintenance staff that attended they finally gave up stating tat it needed a new aerial which would be fixed the week after we had left. Thankfully the Wi-Fi did work albeit intermittent.
Door stops are needed to prevent the doors from slamming should you have a window open which most of the time you would clearly have to do. There were pieces of folded card that appeared to have been placed on the floors for this purpose. With the doors slamming shut this is clearly a risk to all of losing a piece of your appendages. Several of the doors also fit incorrectly which when closed and windy can seem like water torture having to try and sleep through the constant banging.
The bedrooms are nicely equipped with mirrored wardrobe doors and a fan in each bedroom with plenty of electrical sockets. In the height of Summer you would however regret the lack of air conditioning.
There is only one set of keys to the front and back door and although there is a key safe we had to use when we were out doing different things, I had to leave the flat insecure or lock my fellow housemates into the property when I left each morning to go for a run before they awakened thus quite a security risk to the property and those inside. A clear fire risk if I locked either the front or back door and took the key with me or placed it in the safe outside.
The cooking utensils and provisions are very basic indeed and as a self catering flat far from what I have come to expect. A basic indoor table would have been lovely as the outdoor table was not practical in the rain and awkward at the dry times to eat off.
The bathroom urgently needs an extractor fan fitting as the room is impractical without one, as everything steams up quickly and the room has no opening windows with only a skylight that heats the room even more. The temperature gets quite silly inside here with nowhere for smells and humidity to go.
Sadly due to these issues I have deducted two stars as they were really major issues by the end of the week.
Quite disappointed with your review as feel some comments are unfair.
You are first to have any negative comments on this property, everyone else who has booked have loved the renovations location and value for money. Its just unfortunate for us that you are first to review on owners direct as we only recently decided to advertise here.
As you and I'd hope everyone else can appreciate you will not receive a sky tv package or fibre wifi system like you would in the Uk, nor is it advertised, giving the size of the island of Lanzarote where services are limited. Agree the central antenna to the complex had a fault during your stay and which we made every effort to rectify with our maintence staff, however it became apparent that a specialist TV engineer needed to attend whom did at the earliest opportunity and whom has now addressed the issue. My apologies for this and any inconvenience the intermittent TV may have caused during your stay, we did not expect any issue to arise which is quite unfortunate.
Reference door stops, we have not been asked for any or received any complaints of doors slamming or banging, the "several" doors (two bedrooms two doors) have not been fitted incorrectly! If you required door stops or anything else all you had to do was ask and we would have made every effort to accommodate your needs.
It is unfair that you comment on lack of AC, AC is clearly not advertised, offered or paid for. You were fully aware prior to booking this is a non AC bungalow. If AC was advertised the rental cost would be quite higher.
Reference the keys, you are supplied with two keys. Your comments of this being a fire risk and you having to leave the property insecure are silly and exaggerated. Common sense here would be if you were to leave the property prior to your fellow housemate awakening that one of the two keys is left within the propery. There is no reason to leave the property insecure or remove both keys from the property locking in the fellow housemates, clearly causing any fire risk yourself. Again all you had to do was ask, if you required additional keys we would have happily supplied them to you.
The kitchen is fully equipped with everything you need and the table and chairs can be used both in or outdoors and is not awkward to eat around.
The roof light to the bathroom is a vented roof light.
This is a lovely new property with everything you need at a very cost effective value in comparison to others on the rental market!