100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Lovely views at Solent Breezes chalet
We spent a lovely five days at the chalet, our second stay, which has stunning views of the sea and the Isle of Wight, it is a pleasure to sit and watch the boats coming in and out of Southampton docks. The view is the real highlight of the property.
There is a nice welcome of Brioche and Jam which we enjoyed on arrival with a cup of tea.
The chalet is comfortable and nicely decorated with a beach hut theme. It is quite well equipped with modern appliances, including laundry and drying facilities and we were able to make home-cooked meals with the hob/oven. The plug-in electric radiators are essential on a damp day or eve. The second bedroom, with bunkbeds, is comfortable, albeit very small. However overall, the chalet is more solid, sound-proof and roomy than the rental caravans on-site (including Premium class).
The lack of wifi or any reliable internet access at all in the chalet is a real drawback, and although you can access from the club house, this is only open at certain times.
The place could do with a bit of a refurb - the patio doors are a bit drafty and difficult to open, which is lovely to do on a beautiful day, making use of the patio area. A few more written instructions would help too (front door, hot water etc), although the owner is approachable during the stay.
For visitors with children, the caravan park in which the chalet is situated, has a number of facilities. The club house includes children's entertainment, a bar and food area.
From May to September the heated outdoor pool is a bonus for all ages. An early morning adult swim and and an aqua class for residents (which guests at the site can join in with) is also an asset. There is a also a children's play area on site.
The proximity of the chalet to Warsash, Hamble, Hillhead, Lee on Solent, Southampton, Portsmouth and Southsea and the Isle of Wight makes it a great base for visiting these places.
On the whole we would recommend the chalet.
Great place for a relaxing weekend!!!
Way overpriced for a poor location and a less than ideal property
Map location is totally misleading. Thought this was in Hillhead area, and it is a property in a remotely located trailer park, albeit on the seafront. Unless that is the type of property you want, this is not a good location.
This location needs to be properly defined prior to booking, or customers (like us) will be unhappy and dissatisfied.
Property owner was decent enough to give us a refund and we moved out after one night.
Property is described as "recently renovated", which is a real stretch, and it was far from being clean and nice to move into.
I am very sorry you feel this way. In response to your grievances I can confirm that it does in fact and has always clearly stated where the property is located, at Solent Breezes Holiday site.
With regards to the cleanliness I personally went to check the property and yes the freezer required de-frosting and yes some coffee had been left in a cupboard for which again I apologise, this was an oversight- however I found the the chalet to be clean and tidy.
I feel very saddened at the review you have chosen to leave considering we released a refund to you which we were not required to do considering your reasonings of wrong location and no WiFi.