We had booked a two night stay here well in advance of our Florida vacation. All had been fully paid as well. We arrived after hours looking forward to a two night's stay right on the beach. When we walked into our condo room, #623, we were appalled. The room was filthy. The beds totally unmade, the bathroom dirty with towels everywhere, old pizza boxes on the desk, and sand all over the floor. We went back down to the front desk, and the person there said that he did not know how to get in contact with Chris Duval. The VRBO website for this site did not list a phone number or way to contact him easily if there is a concern. So I tried emailing. Somehow he never received the email. Regardless, there is no excuse for our room not being ready! To the Oceanside Inn's credit (they are a separate entity from the condo room Chris Duval manages), they set us up in another room that was available. The hotel itself is old, smells unclean, and we had a cockroach join us in our room. We never once received a call from Chris Duval or anyone in his group to check on us to see if we were enjoying our stay, etc. We have been long time users of VRBO Rentals all over the U.S.A., and someone has always checked in on us at least once during our stays, in person or at least by phone or text. The day we left, I had to try different ways to find how to reach Chris Duval. When I finally did, he stated he knew nothing about all that we went through. He was apologetic, but he did not do much at all about the whole situation. It left a bad taste in our mouth. This is our first bad experience with VRBO rentals. We would never again use any of Chris Duval's or his company's (...it was very unclear if he is the boss or if there was someone else in charge because he referred to having to talk to someone else to see if they could help make our experience better or not...we never heard back from anyone) condo rentals. I would caution anyone who considers this particular condo rental.