- english, We speak Island Hospitality
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Pool was nice. Not permitted to use balcony (safety issue),
The beds and kitchen area were nice but since we couldn't go on balcony the living room was crowded with balcony furniture. The condo was clean. This is the first time we paid per person when renting a condo.
We are pleased that you enjoyed your stay with us. We wish that we were able to repair the balconies ourselves, unfortunately when a property is in a homeonwers association, the balconies are owned by the association as a limited common element and we must follow proper protocol. For this reason we note in our listings that the balconies are currently not accessible. We are required to post the notice - the notice was given to us - that says that guests are not to use them. We love sunshine and balconies, too! Sure glad that you have complimented our cleaning contractors - we will pass that along to them, they like the affirmation, too.
I'm a bit confused about "paying per person" though. Our rates are based on the property and the dates that are rented. I wish that VRBO would allow you to let us know what you mean by that - can you email me and explain as I'm confused and if we are confusing our guests we certainly want to make that change as we do all that we can to be transparent.
Again - glad you enjoyed the condo, the complex, and Galveston. Come Stay With Us again soon!
The condo was clean and nice size for 4 people. I enjoyed my stay and would recommend it to other travelers.