- Apartment645 sq. ft.
- Half Baths1
- Min Stay1 - 7 nights
- Response time:
- within a few hours
- english, french
- Calendar last updated:
- Sep 19, 2018
L;Aiglon stay 2018
Great location and very comfortable apartment we had this year looking a bit tired needs some attention but overall a good place to stay.
Always a pleasure staying here, great location and super helpful staff... 5 satisfied customers!! Thanks
So happy you had another great stay with us - hope to see you back again!
Second visit here and we enjoyed but a couple of 'niggles' as they aren't cheap......
Lovely big apartments, clean and well kept. Good location but .....
close to town means you hear the drunks at night.
Communication prior to stay sometimes good sometimes less so. Still awaiting reply on a couple of queries about best ski school!
Pastries to door... not exactly accurate as we collected from the reception every morning.
Aiglon very quick to take money in advance - which was slightly annoying.
Not L'occitaine products as advertised.
Would we stay again, possibly but will review all options Again.
Thanks for taking the time to leave a review. We've checked back with our onsite manager on your specific points. Noise - we're centrally located (as advertised) but not in the main bar area. However, we do occasionally get people passing by who are still "enjoying" their night out on their way back to, no doubt, an apartment a long way out of town. On this occasion, there was a large event happening in town, and this most likely was the cause. It's not a regular occurrence by any means. Communication - we're investigating how your ski lesson question was missed, although there was a lot of correspondence around your ski passes and other elements which were taken care of promptly. Please accept our apologies that we missed a point here. Pastries to door - these are delivered "before 9am" as advertised. However, we understand you had early ski lessons and therefore you had left prior to our delivery to the door. The pastries were in reception as you noted. Quick to take money - we're a little confused by this. Our policy (again, as per booking terms) is balance to be paid 8 weeks prior to arrival. Any extras (in your case, a lot of lift passes) are sent as a confirmation by email, and are paid for on order. We waited a couple of days after your requests before taking payment. We'd love to know what your expectation was here, so we can see how we could improve. L'Occitaine - this was a very unfortunate situation which affected any property using L'Occitaine in France. The French distributor ceased trading and we had to replace their products with another of equal quality. We've now taken the opportunity to source an even better replacement which we'll be providing for next winter. Given the above, we hope to see you again next season.
Since L’Aiglon is centrally located you will find:
- Morzine central square, restaurants, shops and bars less than 5 minute walk away
- Closest supermarket 1 minute walk away
- Super Morzine Cablecar less than 5 minutes walk away
1 Bedroom with 2 single beds. 1 Double sofabed. Towels and linen provided. End of stay cleaning included (except kitchen area). Price excludes Taxe de Sejour (Tourist Tax), which is €1.80 per adult per night. This will be added to your guest bill to be settled during your stay.
Contractual booking deposit: 30.00% rent