4 bedroom, 4.5 bathroom with stunning oceanviews
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Wonderful! Just a few suggestions about the wifi.
The WiFi signal is weak on second floor and nonexistent on 3rd floor. Need to add a WiFi extender. Otherwise it was perfect. Definitely use the chef! He was wonderful!!
We are so glad that you enjoyed your stay at the villa and would be happy to welcome you back at any time. It is true that the wifi is most reliable on the first floor. We put in our own high speed internet and it works perfectly from the main floor as well as the patio; sit outside and stay connected! In Mexico homes are built out concrete. This is why it is difficult to get the wifi signal upstairs. We have actually tried a couple of wifi extenders and it has not solved the problem. We are working on a more reliable solution but rest assured you have high speed internet on the first floor.
Not worth the money.
This review is shocking given that it is the first of its kind. It is hard to know how to respond to such a short review. We will be in contact to understand your concerns as we do strive to ensure that every guest has an enjoyable stay even if it is just for one night. That said, you contacted us the night before your arrival with doubts of whether you wanted to keep the reservation and despite our reservation policy, because this was a one night stay we agreed to refund your stay. An hour later you changed your mind. and said you wanted to keep the reservation.
Perfect family holidays
We were a group of 13, 8 adults with 2 children and 3 babies. From A to Z, we had a great experience. Judy answered all our questions and everything was smooth. If you read all the reviews and ask questions to Judy and the staff, you will have 0 surprises. Service is their priority.
Judy put us in contact with Fana (manager) and we finalized all the details with him (transportation, cribs, high chairs, chef for dinner, etc).
Everything was perfect and exceed our expectations.
The house is soundproofed so it is not a problem to have many peoples in.
Pool and beaches are very close, less than a minute! We had the baby monitor at the pool!
The chef is the best decision we took! Local food, fresh, always on time, 5 stars! Elias (chef) was always smiling, working hard, taking care of ourselves, etc. You need to hire a chef!
You can go to the convenience store (there’s 3 in less than 5 minutes walking distance) to buy beer, liquors and wine. Take a backpack cooler and bring your beverages at the pool/beach.
About the seaweed, you never know how it will be but it was always good in the morning.
You can take a taxi to go to the grocery (10 minutes, 20$).
House keeper was great, she did not make too noises so she did not wake the babies during the nap.
Finally, yes we had some little challenges with the A/C as an example but the owner/staff cannot control this kind of thing. The important is how they manage the situation and again, they did it perfectly!
Thanks again Judy, we have great memories!
We are so glad that you enjoyed your stay and were able to make wonderful family memories. We do strive to be responsive both before and during your stay and I am glad that we we could do this. We would welcome you back any time.
Great villa in hotel zone
The villa is spacious and roomy, with amazing views of ocean. Easy access to the beach and pool.
Cancun Villa for 4
It's a beautiful villa and in the right part of Cancun, close to the strip. There is nothing within walking distance however so you will need taxi's, these are easy to get though.
The resort is lovely but you aren't able to participate in any of the bars or restaurants as villa residents are excluded from this (legal reasons according to the conierge at the hotel). Neither can you buy a day pass for these facilities, we hired a private chef through the property manager which took care of the food side of things but it's a real pain not being able to get (or even buy a drink) anywhere. You can use all the facilities like the pool and gym etc.
We stayed for 4 days before leaving to stay in a hotel resort, if you are planning lots of excursions then this is a great option, if you plan on lounging around drinking cocktails by the pool... forget it.
Property Manager is great (Fana), very helpful and the Chef was amazing, the villa is beautiful, clean and huge.
It's just a shame you can't get a drink (unless you are ok with water) anywhere at all... we spent about £350 a night and had to buy beers from the 7-11 and then drink them (warm) out of a ruck sack by the pool (classy look)... the listing really should state that you aren't a proper guest at the resort.
Enjoyed the 4 days but we didn't spend much time pool side as a result and ended up going out most days on excursions
Greatness describes our recent vacation to Cancun. Working with Judy, Fana, and the staff was everything I could ask for. Smooth, efficient and worry free. Everything was just like it stated. Communictaion was great. Payment and deposit refund was efficient. Airport transportation and car rental was as smooth as I have experienced in half a century. Highly recommend and 5 stars across the board. Thanks to all parties involved.
Note to future travelers: Make food preparations and use of the kitchen. Restauarants and bars on the property is not available as it is an all-inclusive and not part of the condo.
We are so glad that you enjoyed your stay. Thank you for leaving the review.
Located right within the safe hotel zone of Cancun on the same property of the OMNI hotel and villas resort this private villa is the perfect place to relax and enjoy the ocean and resort amenities or go out and explore the area. Snorkeling, scuba diving, boating, shopping, dolphin swim, waterparks and more all within 10 minute taxi ride. Golf within 2 minute drive of property. World famous historical sites such as Mayan ruins at Tulum and Chichen Itza within 1.5-2 hour drive. Guided tours available.