House, 8 Bedrooms+sunroom, 8 Baths, Sleeps-18-22
Canceled bookings will not receive a refund
A big house with lots of rooms but rundown, dirty, and crawling with ants!
Jason was very responsive when we texted about the problems we were having. However, we have stayed in four different beach houses over the years but this was the only one that had an ant problem--kitchen, bedrooms and bathrooms! It is rundown more than the other places we have stayed. The positives are it holds a ton of people and it is very close to the beach.
Dear Sandra, you were given entry into the house a day early and gave you a walk through the house showing that the house was clean and no ants. Several days after check in you reported seeing ants and that the floors were dirty. In the house rules you are required to report if you don't feel the house is clean within 3 hours since the house cleaners guarantee their work. After leaving food out and your family tracking sand into the house you reported ants and floors dirty. The house cleaners can only guarantee the house is clean on check in not after it is used by a huge family. Ants are naturally occurring in Newport Beach but have no reason to come in the house if there isn't food left out!! You are the only person to post a review about this house in the many years it has been listed and is not fair to not follow the house rules requirement of reporting within 3 hours of check in!! Please remove your review!!
Newport Beach Pier, Huntington Beach Pier, Newport Harbor, surfing, boating, fishing, hiking, biking, kayaking, paddle boarding, great restaurants, great shopping, Disneyland, Knotts Berry Farm, Sea World, Hollywood, San Diego, Palm Springs