Melissa Onsite Property Manager
- english, spanish
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Don’t like bed sheets they were old and rip
Everything inside old and broken
I am a host for VRBO. The building is beautiful from the outside but the inside is another story.
The unworkable air condition from previous review is now working.
The apartment needs some work, serious cleaning, and continues maintaining. Living room window is broken, kitchen draws and cabinets are dirty, bag of dirty clothes in the bedroom closet, bathroom draws had used dirty tissues, and other junks left by previous renters. Bedroom mattress were so dirty that they look like what was brought from a dumpster.
I was disappointed to found that there was no toilet roll, in the restroom, no soap, trash bag or trash can, and lighter for the burners.
I asked before we went there, of what we need that they do not have and I was told blanket, towels, pots, and utensils. Basic things like toilet roll was not mentioned.
TV channels were all in Spanish, cold water only no hot water. I have to take a shower somewherelse because there was no hot water. Shower wall and ceiling are in horrible condition. This place is not worth what is been charged per night. No recommendation from me.
It was our first time visiting Puerto Penasco Sonora ..The apartment is a good size, but it needs some TLC ..The bedrooms need a new mattress, fan it’s so hot in ther that we had to move the mattress to the living room were there’s the only cooler in the apartment.. The fridge doesn’t work, we cook one day and all the smoke stayed inside, it was bad .. They need to invest in putting in mattress, fridge and better ac in rooms .And maybe a TV after a long day we would like to go and rest and see a movie or something in the night..