3 Bedrooms, 3 Baths, Sleeps 10
This was our family’s best vacation. The room, location and view were exceptional! We plan a traditional return to this location.
A This property was an amazing experienc
This is a must stay property. Everything was amazing from the quick beach access to the beautiful beach view.
Loved this vacation home!
This vacation home was roomy and beautifully decorated. The only thing I was disappointed about was the flooring was dirty when we arrived and was noticed due to our 9 month old crawling on the floor and his clothes were dirty from his army crawling on the floor. As the week went on the flooring became uncomfortable with no broom to sweep away sand under feet. Also think the sofa and recliners could use a steam cleaning as you could see the dirt on the light colors. This however was a housekeeping problem, the condo was lovely and the beach beautiful.
Thank you for your recent stay at Jade East Towers. We appreciate your feedback and the 5 star review. We are sorry to hear about the floors and upholstery. Unfortunately, we are not infallible. Whenever there is an issue at our properties, we encourage our guests to inform us immediately. We want to make sure they are taken care of as soon as possible. In response to your review, we have had a broom delivered, scheduled an upholstery cleaning and forwarded your review to our Director of Housekeeping to review our standards with our cleaners. We appreciate you informing us. We hope to have you back very soon!
Nov-Dec 2018 at JE1540
EXCELLENT Experience. Unit very spacious, clean, and nicely furnished n decorated. Amazing gulf front views w gorgeous sunsets on days the sun shone. Minor issues were dealt with and corrected quickly. Jessica at onsite Newman Dailey office goes out of her way to ensure your stay is pleasant and memorable. Only real negative is Southern Ppty Mgmt does not maintain the building n amenities as well as they should.... hot tub jets didn't work as they should and hot tub was closed ar night as required lighting was not operational; pool heater was out of order for much of our time and when working pool was often not clean; one elevator was out of order for extended time as were the in and out gates so security was lacking on the property. Will happily return for another stay if Southern remedies their maintenance issues.
Thank you for taking the time to write this review. We are overjoyed to read your stay was "EXCELLENT". We agree Jade East Towers 1540 is an absolutely beautiful rental with "amazing gulf front views." It has become one of our most popular rentals in Jade East. We are sorry to read you had issues with the Association. Since we are not the onsite association management company, we have forwarded your comments to Southern so they may look into these matters. We appreciate your time with us and hope to welcome you back very soon!