Relax and enjoy your stay in Napa Valley Silverado Resort with pool and spa
Canceled bookings will not receive a refund
Great room and accommodations. Beautiful resort as well. We will be back!!!
Terrific place. Absolutely loved everything about it. Highly recommend staying here
Wonderful location. Great unit.
If Napa is in your future, consider staying here at the Silverado Resort. Great property and very nice unit. Convenient parking, nice restaurant on site, beautiful resort. Unit was clean, well-equipped.
Fantastic place with a great location! Clean and new!
Great room at a great resort! Pool is right there! Clean! New! Market close! Golf close! Everything was fantastic.
Nice accomodation, poor management
We have stayed at Silverado several times before due to its good location and nice grounds. We again enjoyed staying in Silverado resort but several owner/management issues made it a less than optimal stay. Initially we had a message to call to determine a location that we would pick up the key. We called at least 4 times on the 3 preceding days with no reply.Because the check in day was a holiday we were quite concerned that we might not gain access to the accommodation. Finally after the fifth call in 4 days and an email we were told we would be texted with the access code after 1pm. This would have been fine had we been told this in the days prior but not waiting until 1030am on the day of check in.
The unit itself was clean and adequate. Several small issues, like no garbage can in the kitchenette area, no hand towels, 2 hangers in the closet, no real kitchenette supplies, like plates or silverware etc - all fairly minimal if we had any instructions on where the garbage should be taken, how to access the internet etc. We checked every drawer in the place and found nothing with room instructions so again we had to call. The unit is advertised as looking over the swimming pool and unfortunately that is what we had to do as the pool is now key card access and we had no key. Apparently that was a recent change that owner/management didn't know about but should have. We called and were told he would investigate, hours later checked again because we received no call and the response was you can probably use a pool in another part of the complex. Following this we decided that we would just enjoy what we could and not waste time trying to get info from the owner/manager who was not interested enough to ensure issues were resolved.
Overall nice place to stay, good location, nice amenities in the neighborhood but don't expect any help or follow up from the owner/management so we will not be renting or recommending this unit again.
A great stay in Napa!
The Silverado was great and the room was lovely. It felt like the room had been recently freshened up and we had plenty of space. The location near the pool was convenient and check-in/check-out and room access were all very easy. It was a great location with easy access to wineries and downtown Napa. All in all, a great place to stay!
Its beautiful and right next to the pool. Will stay again!