Bedrooms 4, Bathrooms 2, Sleeps 8
- english, spanish, portuguese, italian, polish
Very nice home
Check in and out was a breeze. Kids loved using the pool. Close to fun tourist attractions. Home well stocked.
Home not great, but community is awesome
We were very unhappy that pool wasn't already heated upon our arrival since we paid for heat in advance. Orlando was in mid to upper-80s all week, but it was day 3 before the pool was usable. Also, we were told someone would drop off pool towels, but never arrived. The community/resort is extremely nice! Gated with lots to do (bike rentals, movie theater, etc), but the house needs work.... carpet dirty & worn; dryer takes forever to dry towels; beds are very soft/uncomfortable... had to buy our own pillows for the same reason; a couple of burnt out lights, especially at home entrance was a problem. One tv was nonfunctioning; kitchen pans worn/scratched; stove heating elements loose, so cooking was a challenge. Overall, place looked like photos, but in person, much of it was worn out. Management didn't seem real responsive to correct pool heat, although they eventually agreed to refund one day of the cost (we felt it should have been two), and they were willing to accomodate a little later check out. We would definately want to stay in Windsor Palms again, but would pass on this particular property.