Check-in: 4:00 PM
Check-out: 11:00 AM
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Not what I contracted for
I rented the Casa de Artista. I was then moved to another property because the original one was having plumbing issues.. New place was not a VRBO property. After several calls to get more information about this house I got an email with more info on the house on our day of arrival.. Our original house was more expensive than the house we were moved to and had central air. The second house, less expensive, and had one window a/c in the master BR. The 2nd BR was uncomfortably warm because the one window unit could not cool the entire house. I put in a complaint and the contact said he would bring a box fan for that room for our last night there. He did that but the fan he brought did not work. I called again and never got a call back. In addition several of the windows in the house either wouldn’t open or they did not have screens so there wasn’t much cross ventilation.
Although the house was clean and ok it was not what I contracted for and getting hold of and getting responses from the contact people was difficult, irritating and stressful.
I was looking forward to two nights in what looked like a delightful house then was switched to one that was below what I had contracted for. In addition I was never asked about this switch but only told about it a short time before we left.