4 Bedroom 3 Bath Unit
Bear Camp Cabins
100% refund if canceled at least 60 days before arrival date.
unhappy A Mountian Delight Pigeon Forge, Tn
where to begin, Ground floor bdrm, bed was so high I could not get into it, slept on couch first night, until I could buy a stool. Downstairs had two bedrooms , we had 3 people there and 4 towels, had to wash towels everyday. 3 hangars per closet, not enough. Dust and cobwebs on down stairscase. Apartment size washer dryer for a place that sleeps 7 to 9. No salt & pepper shaker. The cabin layout was very nice. and the area was nice. Ground floor bedroom was nicely decorator, but the bed was too big and too high, when you get 74 you don't want to have to try an jump or climb the logs to get into. very lumpy and way to mushy bed. I didn't switch with my daughter be cause I don't do stairs.
Thanks so much for your review. Please come see us again.Sorry about your bed issues. Some like them high some like them low. I wish you would have called we would have brought you more towels.
It was great
Nice and clean
Thank you so much for your review.
A Mountain Delight
Great location but the cabin could really use updating.
Thank you for staying with us. We appreciate your suggestion regarding upgrading this cabin and we are taking it under consideration. We hope to see you again in the future so that we may the opportunity to better serve your needs.
Easy checkin. Pretty nice cabin. Perfect location. Demanding rules for cleaning!
Customer service was excellent. Checking in was fast and easy. Very helpful when we had issue with hotwater. Cold shower are not fun. Very stingy about trashbags and/or cleaning supplies. Which didnt make since because they wanted you to clean the cabin before you leave. I'm mean spotless cleaning or they charge you additionally. Not sure why we pay a cleaning fee! Pretty nice cabin. Hot tub was unlevel so when we got in all the water emptied out. They definitely need a fireplace down stairs. Very cold down stairs and when you turn the heat up to warm the lower level the upstairs bedroom turn into a sauna. So another heat source in the basement would easily correct the issue.
Thanks for staying at A Mountain Delight. We apologize that our check out procedures weren't clear. We do not expect you to clean the cabin before you depart. We do ask that you put your soiled towels in the bathtub and if there are any dirty dishes we ask that you load and start the dishwasher. We will take your suggestion regarding a second heat source for the downstairs under consideration.
Pretty darn good
Despite a few minor snags, overall the stay was successful and the property management was responsive.
Thanks for staying with us at A Mountain Delight. We appreciate you taking the time to write this review about your stay with us and we hope to see you again.
Not impressed with the cabin A Mountain Delight
First there is no view from this cabin, the pictures are misleading when one thing your looking for specifically is a view. Most of the door locks were broke, they have sticks you put in the sliding doors. Shower on lower level did not work. Security system did not work. The white carpet covered with stains. The refrigerator upstairs did not work very well, we moved all items to the downstairs refrigerator which was a inconvenience. Cabin needs work. Our family will definitely look elsewhere for our next cabin.
We appreciate you taking the time to submit this review about A Mountain Delight. We apologize for inconveniences that experienced during your stay. Please be assured that the issues that you have outlined here have been rectified.