LK147: 4BR Bayside at Bethany Lakes TH - Pools, Tennis, Fitness & More......

I go on vacation once a year and I look forward to an enjoyable experience. I would expect that any home which is rented as a vacation property should have ample supplies available for the number of occupants who will be staying there as well as a cleaning schedule which ensures that the property is clean when occupancy is taken.

Upon arrival at this property, there were stains all over the carpet throughout the property, dust was everywhere and there were dirty tissues and candy wrappers behind the night stands. The bathrooms were not very clean at all. I had to call ResortQuest to ensure the cleaning service was sent back in. They were apologetic about the issues and said the cleaners would come back in. I specifically indicated what needed to be done by the cleaning service and when I returned from my day of being out, most of the same problems existed. Same levels of dust on the bedroom furniture as well as the same candy wrappers and papers behind the night stands. I'm more than happy to supply pictures of everything I have mentioned here. The bathrooms were marginally better after the second cleaning.

This was not an inexpensive property to rent for the week and I would have expected better from Wyndham as a brand name. There are lots of other vendors out there who offer vacation rentals. I would think twice about renting another property through ResortQuest and Wyndham again.