1 Bedrooms, 1 Bathrooms, 3 Sleeps
Why Athena chose Hollywood Hills
Located EXTREMELY Close to Universal Studios Hollywood! Greek Theater, Hollywood Bowl, Sunset StripTheater, Hollywood Sign. Wonderful gated garden to enjoy California's gorgeous weather and live like a local!
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum age of primary renter:18
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Misleading Photos, Bad Service
Not recommended, very upsetting
I really hate leaving bad reviews, and I had hoped to at least leave a positive review about how fair and understanding the owner of the home was, but unfortunately I’m not able to do that.
My girlfriend and I were visiting LA for the first time and using a rent a home service for the first time too so we chose to support local company in our hometown, Homeaway. Sadly we are disappointed in both the owner of the home and Homeaway and we won’t be using this service again and will tell others not to either.
Summary: The space was not what was expected (terrible smell, exposed interior of walls, spiders, cobwebs, decayed or rubber roach in center of coffee table) We only stayed one night because of how uncomfortable we were and used our own towels and linens (but were still charged a cleaning fee when we were already in an unkept space & only used the bed and shower with our own linens) We spent our entire first day trying to reach the owner who only responded to us about a refund after being on hold with customer service for 1+ hours. We were only given back a partial fee and are STILL trying to get back more of our money. The company has not been helpful and the owner is unresponsive again. Do not stay here and don’t expect the company to have your back.
This has been an awful experience and I’m so frustrated and disappointed in Homeaway for their lack of help in this situation, they have truly lost 2 customers and we will continue to tell friends and family know about this to make sure no one has to deal with this lack of care and respect.
Owner took our money
The owner did not refund our deposit, did not bother to contact us and explain the damages. We received a vrbo email showing $0 returned. The owner got back to us 4 days later saying she will send us pics but never sent them.
The place was dirty and dusty. No liners in the trash cans. Bathroom trash was not emptied.
There was NO ample parking- We would always drive around the block just to find parking.
There was no hair dryer (I had to buy one)
Beddings have stains and doesn’t smell fresh.
The house is dirty & dusty like it was cleaned years ago. See pics. I had to sweep the whole house and entry way.
The owner complained that our dog damaged the doors and chewed the floor. We’ve been to a lot of rental places and this is the first time that there’s a complaint about our dog chewing on something. Our dog is NEVER a chewer ever since he was a puppy.
I asked for pictures of the damaged doors and floors. They didn’t send anything!
The only positive thing I can say is it’s close to most attractions in L.A.
Very sadly this experience was not as our past experiences have been at this lovely bungalow. My cleaning crew sent photos of damage and have been very trustworthy in the past. The refund Was returned after further investigation. Many apologies again for the inconveniences that this caused and we would be happy to have you again for a free nights stay the next time you return to LA.
Clean and cozy home great for escape, amazing location to main Hollywood attractions
Clean and cozy home, great location to Hollywood Walk of Fame, Universal Studios.
Easy to get to
Easy access for everything you want to do in LA
Great place, great location
This was the perfect place to stay in LA. Close to everything yet in the peaceful hills. Good size for a couple. This cute home had everything we needed.
Quiet neighborhood, Great Location
We stayed with our 11 mo son for four days. Everything, for the most part, is accurately described for the property. You do have to climb a set of stairs to get from the outdoor patio section to the front door of the house itself. If you need extra amenities like an iron/ironing board, or hair dryer, you should bring your own as the property did not include those items.
-Access to freeways.
-Rental fee is great for what you get.
-Kitchen is fully furnished.
-Outdoor patio area should be cleaned better. We did not use it, but if it seemed like someone had used it recently, maybe we would have. Table and chairs need to be washed/dusted.
-Parking. During the weekdays, we found parking no problem. Less than 5 minutes. During the weekend however, it took me a good 30mins one night when we came home after 10pm. And I had to park about 10 minutes walking distance away.
-Entire home could use a little updating, but the property was maintained well and was clean enough for our little one to walk and crawl around without us having to be worried.
TLDR: we would stay again if we wanted to stay in the Hollywood Hills/Studio City area.
Paul, thank you for the response! We have made our cleaning people aware- these reviews really help. I have also ordered a hair dryer and ironing board to ensure the comfort of our guests!!
Please DO come again! :)
Visit the Studios, Universal, Hollywood and head to the beach in one day! This location is close to everything that in LA- from Hollywood Bowl to Pantages! Wonderful outdoor area equiped with BBQ and Sitting area. Completely private and enclosed - gated entrance.