Dear Future Guest,
It is always a good idea to understand our policies BEFORE submitting your reservation.
Please take a moment before submitting a booking request and familiarize yourself with our cancellation policy, house rules (This building requires a background check on all guests over 18. It is a quick form and adds no additional cost to the booking. Each adult guest will need to sign a copy) and description. Also, when submitting your request make sure the number of guests (adults/children) is reflected accurately.
Our check in time after 4pm / check out by 11 am times are accurate, please make your travel plans accordingly. This a residential apartment building and we do not have onsite facilities for bag storage before or after your reservation times. If you will arrive early, or leave late, please consider adding an additional day to your reservation. Thank you.
If you have questions, PLEASE ASK. We are happy to answer any questions you may have about our apartments, policies or any aspect of your stay!
Thank you, we look forward to hosting you!
Your Friendly Lux Haus Team
This distinctive rental home away from home is located just one block from Lady Bird Lake and Austin’s premiere 2nd Street District. You will enjoy stunning unparalleled Lake, Hill Country and City views from one of Austin’s newest LEED Silver Certified Buildings.
Featured ARCHITECTURAL HIGHLIGHTS include gourmet designed open kitchens, with slab granite and quartzite countertops, Floor to ceiling high efficiency windows, Hardwood flooring, High efficiency heating and cooling systems. ELEGANT CONVENIENCES In-home washers and dryers, and controlled access parking. Generous closets, Bathrooms feature water efficient fixtures powered by renewable sources. ENERGY STAR® rated appliances, LED and CFL lighting. Thoroughly enjoy your stay knowing you are staying in an Energy 3-star rated Green building.
Additional Building Information: This is a NO SMOKING property.
As a GUEST OF THE LUX HAUS, also provided during your stay:
Fresh linens and towels
Hair dryers, hangers, irons and ironing boards
Free Wi-Fi always available
Luxury King-size beds
Large flat screen Televisions offering Cable TV
Fully furnished kitchen (pots, pans, cutlery, dish and glass ware)
Coffee maker (with complementary coffee).
Complimentary Toiletries, Laundry and Dish Soaps
Free parking for one vehicle included in rental
Sorry, NO PETS are allowed in our apartments
While staying at the apartment, you are able to enjoy the generous resident benefits which include, Infinity edge pool with private cabanas & sun beds, 24-hour Resident only Technogym fitness club, Business center with iMac desktops, A Controlled access parking garage Executive conference rooms and panoramic views of Austin and the stunning Hill Country, as well as Lady Bird Lake.
Our apartments have adventures in every direction. Stroll down 2nd Street to shop the wide array of locally-owned stores and designer storefronts- from boutique clothing stores to modern home decor. Bike to South Congress (SOCO) to find many of Austin’s revered funky and quirky stores and take in some live music. Venture up to the West End where you’ll find Whole Foods, Anthropologie, REI and Book People, Texas’s leading independent bookstore.
Our pedestrian friendly address will also offer direct access to Austin's famous Town Lake known for its year-round jogging, walking, running trails-- and you must try stand-up paddle boarding while visiting! Lady Bird Lake hike and bike trails and kayaking is located just steps away. A few blocks from the Convention Center and Sixth Street or minutes from Zilker Park and Barton Springs Pool,
Find out why Austin is named one of the food capitals of the country and quickly becoming renowned around the world. Our downtown Austin apartments place you in a prime locations to enjoy the best in Texas BBQ, local cuisines, food trucks, as well as global culinary delights. Within walking distance is the famed 2nd Street district with its eclectic downtown Austin bars, restaurants and coffee shops, such as Jo’s Coffee, Lambert’s BBQ and La Condesa.
Our apartments are lovingly finished for luxury, style and comfort, this vacation rental from The Lux Haus is downtown Austin living at its best!
CANCELLATIONS AND REFUNDS:
Please note: We do not make exceptions to our cancellation/refund policies. Once a reservation has been confirmed any cancellation or reduction of nights will invoke the cancellation policies below, or as listed on your booking site:
We realize that unforeseen circumstances could cause you to cancel your reservation. Therefore, if you feel weather, illness, flight delays, car issues or simply changing your mind may happen for your stay, please purchase additional travel coverage. Only partial refunds will be issued for cancellations more than 30 days before arrival and refunds will not be issued for any reason outside of The Lux Haus’ control within 30 days of arrival as noted below:
Non-payment or non-receipt of house rules/rental agreement/background check consent forms:
At the discretion of The Lux Haus, the reservation may be cancelled if the payment, signed house rules/ background check/rental agreements are not received within 5 days of reservation subject to possible cancellation fees below.
Cancellations more than 30 days before arrival:
Guest will be charged a $75 reservation processing fee, $150 cancellation fee, and $45 dollars per background check processed by The Lux Haus. Any remaining refund checks or credit to a credit card will be issued within 30 days after a cancellation.
Cancellations within 30 days of arrival:
The total rental fee plus all taxes, fees, and applicable insurance premiums will be forfeited.
If travel insurance was purchased, a possible claim for a refund may usually be made through your travel insurance company if you canceled at least 24 hours before arrival. We will provide any needed documentation for your claim.
Please feel free to contact us with any questions. Thank you.
We are looking forward to you being our guests!