Studio, 1 Bathroom, Sleeps 2
Why Reservations chose Kailua-Kona
It is ALL About the Location, Location, Location
What makes this Studio unique
EVERYTHING IS BRAND NEW
Check-in: 4:00 PM
Check-out: 10:00 AM
Children not allowed
Canceled bookings will not receive a refund
Short walk to many restaurants!!
Everything was as represented. Cute condo, pretty tiny, but worked out fine! Nice and clean. Great location for our morning walks and visiting old town. Good system for parking if we couldn't find space on site.
Perfect location, walking distance to restaraunts and bars. Very nice, updated room. Cozy and nice for two guests! We will definitely be staying here again.
Unit OK . . . Owner not very workable
We had booked another unit in a different property with an oceanview. Owner contacted me a few weeks before our arrival and told me she was switching us to another unit. I was not necessarily comfortable with this unit because there were no reviews. I always book according to reviews. She said "trust me". So I did. Very disappointed with the view overlooking the side entrance to the facility. The unit itself was ok . . .she has upgraded the kitchen and there are very nice amenities in the kitchen. The unit is very small - but even that was ok since we were out so much. The problem I had was that I emailed the owner to express my displeasure about the lack of view and she unleased her nastiness on me. So rude. So very rude. Customer service is foremost in dealing with the public. Her assistant, Ellen, was very helpful.
Location was great. The rest, not so much.
This place is in a great location, walking distance to the Pier and the Farmer's market. It was generally quiet. The manager who checked us in was nice. The kitchen had a good supply of tools, flatware and dishes. Unfortunately, it was quite dirty and I spent at least an hour cleaning it when we arrived - just to get it livable. There was dirt on the floor, sticky stuff on the cabinets, dust on the plants and the table pedestal, hair and dirt! around the toilet. The dishes were greasy. There had been an oil spill in the cabinet which I didn't realize until AFTER I put my foodstuffs in there. There were stains (dirt?) on the blanket. The linens seemed to be clean, but I was a little nervous about it, given how dirty everything else was. The floors were dirty. The throw-rugs I am sure were dirty also, but I didn't have a good way to clean them. The ironic thing is that when we entered, we were overcome by the stench of artificial cleaning smell/air freshener, which finally aired out after a few hours, and much cleaning. The air conditioning was noisy and barely powerful enough for the small space. The sliding door to the patio was difficult to open and close. I didn't like staying here at all. It was outdated, but more than that, it was icky. Outdated would be fine, if it had been well-tended and properly cleaned. I would not come back and would not recommend it - unless you can't find anything else. Note, the wifi is only available if you go down to the lobby, and even then, it is spotty.
I don't know where this guest stayed but it was not in this unit because it does not describe the unit at ALL and it has none of the issues she describes. So She is not describing this unit.
I am in shock as this guest does not know what she is talking about and I have NEVER had any complaints as this unit is Great from Top to Bottom.
I can only say that you need to experience it for yourself to prove her wrong.